Hotmail was a popular free online email service that was eventually purchased by Microsoft and rebranded as Outlook.com. Even though Hotmail has been rebranded, many people still have hotmail.com email accounts.
It should be noted that while Outlook.com offers a free email account option, and continues to support Hotmail.com accounts, it is not possible to receive phone-based customer support. However, if you have a premium Outlook.com account, which you can get with your Office 365 subscription, phone-based and other forms of direct customer support is available.
If you only have a free Hotmail or Outlook.com account, you can submit a request for support through Microsoft's email form or through its AI bot.
People call Hotmail customer support for a range of reasons, including:
Before calling Hotmail customer service, make sure you have what you need for a successful call:
Hotmail account holders are generally satisfied with the premium customer service offered to those with a paid subscription to Office 365. They note that it may take a little time to connect with a human being, but that once they do, the support representative is willing to stay on the phone and work with them to ensure that their issue is resolved.
Hotmail customer service can resolve most issues with your Hotmail account, including login problems, compatibility issues with your browser or external mail program, problems with hacked and hijacked accounts, researching erroneous charges and other email account concerns.
Hotmail customer service can't prevent others from emailing you, though a customer service representative could show you how to block and filter messages. In addition, if you are using an operating system that doesn't work well with Hotmail, a customer service representative won't be able to resolve that for you.
If you end a call with Hotmail customer service and feel that your questions were not answered or that your situation was not resolved, don't fret. You still have options.
First, review the notes you took during your original call to Hotmail customer support. If you didn't take notes, jot down what you remember from the call. You may be able to spot a miscommunication or misunderstanding, which you can explain to the person you speak to when you call back.
Next, call Hotmail customer support again. The next agent you speak to might be in a better position to help, particularly if he or she has more training and experience.
If you are unable to resolve your concern over the phone, try a different way of getting in touch. You can contact premium customer support online and via Microsoft's chatbot service. If the bot can't answer your questions, you'll be connected to a live customer support representative. The advantage of live chat is that you will have a written transcript of your conversation.
Another option is to seek help from Microsoft's community forums. This allows you to talk with other Hotmail users who may be able to help you with your issue.
Finally, Microsoft is active on social media. You can try reaching out to Microsoft's social media specialists through Twitter.
Usted vino aquí para ver el número de teléfono de Hotmail, la espera actual en espera en tiempo real y una forma de saltar directamente a través de las líneas telefónicas para dirigirse directamente a un agente Hotmail. Hay buenas y malas noticias al respecto: la mala noticia es que no tienen un número de teléfono, pero lo bueno es que de todos modos sabemos cómo comunicarnos con Hotmail y ayudarlo con su problema. En los últimos 18 meses, 20,592 clientes como usted han venido a buscar un número de teléfono para Hotmail y nos han ayudado a confirmar que no tienen uno. Las razones comunes por las que las personas intentan llamar al departamento de atención al cliente de Hotmail incluyen Hacked Account, Technical Support, Reset Password, Account Access, Dispute a Charge y otros problemas de servicio al cliente. En lugar de tratar de llamar al Hotmail, le recomendamos que nos diga qué problema tiene y luego, posiblemente, contactarlos a través de la web. Desafortunadamente, en este momento Hotmail no tiene ningún número de teléfono. No siempre está claro cuál es la mejor manera de hablar con Hotmail representantes, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Si bien Hotmail no tiene un número gratuito, también es la única forma de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Hotmail clientes, es contándole a GetHuman sobre su problema anterior y permitiéndonos encontrar a alguien que lo ayude. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Online Help para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Hotmail, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Hotmail.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Hotmail, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Best Buy Phone Number page. Or our Optus - Faults Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Hotmail customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hotmail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.