IRS Phone Number

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  • Calls IRS's Customer Service department
  • The average hold time is 29m
  • Hours are Mon-Fri 7am-7pm EST
  • The best time to call is 8:00am
  • Temas populares para este centro de llamadas: Seguimiento de mi reembolso, Configurar acuerdo de pago, Solicitar ayuda fiscal, Solicitar una transcripción y Reembolso faltante.
  • Reach a live IRS agent: Presione 1 para inglés, luego presione 2 para Impuestos sobre la renta personal y luego presione 1, luego 3, luego 2, luego 0 # cuando le solicite su número de seguro social, luego 2
  • What you hear when you call: Reembolso o verificación del estado de la declaración de impuestos, presione 1. Elegibilidad, crédito de vehículo limpio, transcripciones de impuestos, ley de reforma tributaria, presione 2. Respuestas sobre sus impuestos comerciales, presione 3. Ley de atención médica, presione 4. Impuestos personales o comerciales según se relacionen para atención médica, presione 5. Preguntas frecuentes o para realizar un pago único, presione 6. Preguntas sobre el pago de estímulo, presione 7. Pago anticipado de acción infantil, presione 8.

Calling IRS Customer Care at 800-829-1040

Nov 20, 2023

Most taxpayers call the IRS to receive assistance with filing their taxes, ask questions about specific tax forms, follow up on an audit or make payments toward their recent or past-due filings. Upon calling, customers are greeted with an automated message directing them to the IRS website if they're seeking information about form 1099-K designed for those receiving payments from online marketplaces.

After this recording, an automated system asks callers to press 1 for help with their 1040, or to remain on the line for a menu of options. Callers can choose to receive help with clean vehicle credits, a tax reform law, personal taxes, frequently asked questions or the child tax credit. You can also press 9 to repeat the list of options, which I found to be decently comprehensive. 

Wanting to know more about the tax reform law and whether it would affect my filing, I opted for pressing 2 was directed to a customer service rep after a brief hold. She asked for what I needed help with and I responded with wanting to better understand the tax reform law. After a silent pause, she asked me to repeat my question since she didn't understand my request. Once I did, the rep admitted she wasn't the right person to speak with, even though I chose the option associated with tax reform questions.

Instead, she transferred me to another department and I was placed on another brief hold. A second rep came on the line and began with a scripted message informing me to not share any personal information with her and that she was unable to answer specific questions related to individual filings. Once again, I repeated my request to speak with someone about the tax reform law and how it could affect my personal taxes. Unfortunately, she was unfamiliar with anything related to tax reform and said she would put me on hold to find out who could help. 

While waiting, however, the call was connected to an automated message directing me to the IRS website to access forms and documents related to my tax needs. There was no other option to speak with another rep nor were there menu choices to be directed elsewhere. I found the call to be quite unsuccessful based on the reps' lack of knowledge related to a topic that is clearly listed in their menu of options. Rather than attempt another call, I visited the IRS' website and did a search for 'tax reform law' to learn more.

Even though there are a variety of IRS departments designated to handle individual tax questions, it seems more effective and efficient to access resources online rather than call customer service, unless your concern can be clearly addressed. It can be daunting to wade through the numerous forms online yet the IRS can also direct you to local entities and services that may be able to offer faster assistance. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

Business tax penalty payment
I am a tax practitioner following up on a client's installment agreement request.
Speak with live agent
I tried to e-File my **** tax return through TaxAct on October **, ****. The IRS reject...
I tried to E-File my small tax return on October **, **** and the IRS rejected it. They...
Tax refund child tax credit
I need to speak to a live representative about setting up a payment plan and see what m...
Rebate credit and login issues.
I need to learn how to pay in taxes
Hello, I'm calling to request a first time penalty abatement for my personal taxes in ****.
I was told I would receive my REFUND from **** within ** days and if it's past *** days...
I still haven't received my **** tax return. And I moved to a different address I'd lik...
Have not received my **** tax refunds
I received a check and need a new one but want to give my account number for direct deposit
Tax preparer can see status and I cannot because I get locked out or have to verify wit...

IRS Customer Phone Number 800-829-1040 - Stats

Número de teléfono para marcar800-829-1040
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 7 am-7pm EST
El mejor momento para marcar08 a.m.
Espera promedio29 minutos
Espera actual41 minutos
Rango (entre números de teléfono)1
Rango (general)1
Canales de comunicaciónteléfono, web
Calidad de la comunicación52%
Calidad de la ayuda46%
Votos de los clientes67,528
Información actualizada por última vezTue Nov 28 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

IRS's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de IRS, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente IRS. Este número de teléfono es el mejor número de teléfono de IRS porque 2,306,316 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-829-1040 incluyen Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Order a Transcript, Missing Refund y otros problemas de servicio al cliente. El IRS centro de llamadas al que llama tiene empleados de Utah, New York, Tennessee y está abierto Mon-Fri 7am-7pm EST según los clientes. En total, IRS tiene 10 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con IRS representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

What is GetHuman's Relationship to IRS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IRS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Use the GetHuman Phone to:

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Beyond the Phone Number

Hay otras formas de ponerse en contacto con IRS, incluido su sitio web/servicio de asistencia. Visite nuestra IRS página de Servicio al Cliente para obtener más información.
IRS Customer ServiceIRS Call-back Service

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