IRS Phone Number

Calling IRS customer service faster by GetHuman

800-829-1040
Customer service
Current Wait: 38 minutos (29m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 8:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Seguir mi reembolsoConfigurar acuerdo de pagoSolicitar ayuda fiscalReembolso perdidoSolicitar una transcripciónA different issue
Get to a live person fastest: Presione 1 para inglés, luego presione 2 para Impuestos sobre la renta personal y luego presione 1, luego 3, luego 2, luego 0 # cuando le solicite su número de seguro social, luego 2
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Reasons customers like you called recently

IRS sure said my EIP would be direct deposited on **********. Bank has never seen a tra...
hace 4 minutos
I am ** years old and live alone. I received my stimulus payment, but my sister took i...
hace 14 minutos
Could not recieve my payment
hace 27 minutos
I still have not got my stimulus payment and when I log into the irs website it still d...
hace una hora
When I enter my info into the “check my payment” website re: stimulus check, I receive...
hace una hora
Need to see why I haven’t got my tax return
hace una hora
I filled my tax return * months ago but I Have not received my tax refund check nor st...
hace 2 horas
it said on May **th that my stimulus was direct deposited into my account it never was...
hace 2 horas
I need to file my **** taxes. Also, I was given May *th, **** as my date for my EIP to...
hace 2 horas
Cannot get through to talk to IRS representative
hace 2 horas
I have not yet received my Federal tax return for ****, nor my Economic Impact*Stimulus...
hace 2 horas
I filed **** and **** and MT **** Address im no longer living there. My **** taxes my a...
hace 2 horas
I want to find out what's going on with my federal refund check
hace 2 horas
I recieved a statement on get my payment that my economic impact payment check was sche...
hace 3 horas
I need to talk to someone regarding my **** tax refund status
hace 3 horas
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on IRS's Phone-Based Customer Care

The Internal Revenue Service, better known as the IRS, is the United States' tax collection agency. Since this federal agency serves just about everyone living in the country, it isn't surprising that it gets many calls to its customer service center.

Why Do People Call IRS Customer Support?

People call IRS customer support for a range of tax-related questions, including:

  • Questions about and requests for tax forms
  • Questions about tax balances
  • Requests for refund status updates
  • Inquiries about payment plans and offers in compromise
  • Reports of identity theft or questions about communications allegedly from the IRS.
  • Scheduling a meeting with an IRS agent
  • Requesting help from the Taxpayer Advocate Service
  • Requesting information about free tax return preparation services

Best Practices for Calling IRS Customer Service

Unfortunately, many individuals have fallen victim to scams perpetrated by dishonest people claiming to be IRS agents. Calling the IRS, verify that the number you have is correct. You can do this at IRS.gov, which is the only official website for the IRS.

Scammers may provide you with a number and claim that it is for the IRS. However, if you call it, you will be speaking to somebody who is working with the scammer. In addition, do not rely on information, including provided phone numbers, from sent to you or websites other than IRS.gov.

The IRS's website provides a list of numbers for specific divisions and concerns. If you are calling regarding your own taxes, there is a different number than for those individuals who are calling on behalf of someone else. In addition, there are separate lines for those who are calling on behalf of a deceased person's estate, as well as lines for people seeking free help with tax return preparation or the Taxpayer Advocate Service.

Callers to the IRS are required to provide information to the IRS that can establish the caller's identity. A list of required information and documentation for different types of calls can be found on the IRS website, but typically includes:

  • The taxpayer's Social Security Number or taxpayer-identification number plus his or her birthdate.
  • Copies of his or her most recent tax return as well as the tax return he or she is calling about.
  • IRS correspondence
  • Forms permitting the caller to contact the IRS on behalf of another person.

The IRS notes that calls during taxpayer season, January through April, can have wait times of up to 15 minutes. Calls made in May through December can have wait times of up to 27 minutes.

IRS agents will provide you with their name and badge number when you call. Make sure you have pen and paper handy to record this information in case you need to take further action or escalate your concerns.

How Do People Feel About Their Calls to IRS Customer Support?

While the IRS may have a fierce reputation, many people actually report positive experiences with IRS phone representatives. Callers report being treated courteously and being provided with realistic options for dealing with tax questions and issues.

What Kind of Issues Can IRS Customer Support Resolve?

IRS customer service representatives can help with a range of issues, including:

  • Providing callers with tax balances and refund status updates
  • Setting up payment arrangements
  • Discussing alternate options for dealing with taxes
  • Making changes to current payment arrangements
  • Answering questions about appeals and enforcement actions

What Can't Be Resolved by Phone With the IRS?

IRS phone agents cannot provide you with legal or accounting advice. If you have questions about tax obligations or pending tax cases, you will need to speak with a tax return specialist, accountant or attorney. In some cases, you will need to fill out and sign forms that must be returned to the IRS by mail.

What Can I Do If I Am Unhappy With My Call to the IRS?

If you hang up the phone with the IRS feeling frustrated, don't lose heart. There may still be ways to get your questions answered or to resolve your IRS issues.

  • First, write down or type out what happened during your call. This information can be helpful if you call the IRS back or need to appeal your case.
  • In some cases, calling the IRS again may be helpful. While most IRS representatives are well-trained, some have more experience than others and may be better able to provide assistance.
  • You may also want to try scheduling a face-to-face meeting with an IRS agent in your local area. While this can be intimidating, an in-person discussion may be more fruitful than trying to describe tax and financial issues and documents over the phone.
  • The Taxpayer Advocate Service is a department within the IRS that provides free assistance to taxpayers who need expedited services or who are unable to receive a resolution from standard IRS channels.
  • File an appeal by mail. The IRS provides forms for various appeals and these can be requested by phone or downloaded from the IRS's website. When mailing these forms to the IRS, be sure to send them via certified mail so that you can prove the steps you've taken to resolve your issue.

Customer Number 800-829-1040 - by the Numbers

Número de teléfono para marcar
800-829-1040
Devolución de llamada disponible
SI
Llamada atendida por una persona real
SI
Departamento al que llamas
Servicio al Cliente
Horario del centro de llamadas
Lun-vie 7 am-7pm EST
El mejor momento para marcar
08 a.m.
Navega por el laberinto del teléfono a un humano
Presione 1 para inglés, luego presione 2 para Impuestos sobre la renta personal y luego presione 1, luego 3, luego 2, luego 0 # cuando le solicite su número de seguro social, luego 2
Espera promedio
Espera actual
38
Rango (entre números de teléfono)
1
Rango (general)
1
Métodos alternativos
teléfono, chat, web
Calidad de la comunicación
82%
Calidad de la ayuda
71%
Votos de los clientes
67,497
Información actualizada por última vez
Fri May 29 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

IRS's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de IRS, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente IRS. Este número de teléfono es el mejor número de teléfono de IRS porque 2,306,316 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-829-1040 incluyen Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Missing Refund, Order a Transcript y otros problemas de servicio al cliente. El IRS centro de llamadas al que llama tiene empleados de Utah, New York, Tennessee y está abierto Mon-Fri 7am-7pm EST según los clientes. En total, IRS tiene 10 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con IRS representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting IRS - by phone or otherwise

Si bien 800-829-1040 es el mejor número gratuito de IRS, existen 12 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros IRS clientes, es llamando a su 800-829-7650 número de teléfono para su Programa federal de recaudación de pagos departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-829-7650 para Programa federal de recaudación de pagos. Si cree que esta información es inexacta o conoce otras formas de comunicarse con IRS, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for IRS.

What is GetHuman's Relationship to IRS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IRS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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