Ticketmaster Número de teléfono

Llamar a Ticketmaster servicio al cliente más rápido por GetHuman

800-745-3000
Servicio al cliente
Espera actual:25 minutos (25 m promedio)
Horas: Mon-Sat 9am-6pm, Sun noon-6pm EST; mejor momento para llamar: 9:01am
Obtener ayuda dirigida:Cuéntanos el problema para que te lleves a la representante correcta, ofrece sugerencias, recordatorios y seguimiento relevantes.
Track an OrderMissing TicketsRefund a ChargeSpecial RequestPurchase TicketsUn problema diferente
Llegar a una persona en vivo más rápido:Es absolutamente necesario presionar 0 cuando está en la parte de mensaje automático si quiere hablar con una persona real.

Razones por las que clientes como usted han llamado recientemente

I need refunds for the * concert tickets I purchased because of the covid outbreak
13h ago
RE: **-******NCA. **This show is postponed. I lost my income due to coronavirus and am...
15h ago
RE: **-******NCA*This show is postponed. I lost my income due to coronavirus and am no...
15h ago
I know longer have the card account used to purchase my ticket not sure how to get my refund
17h ago
Lauren Daigle email from March ** says I can be refunded for rescheduled concert, yet...
2d ago
Alice Cooper concert was postponed and will not be able to attend now. Would like a ref...
2d ago
I have * tickets for Mercury on the *th of May **** at Whitley Bay Playhouse but I have...
2d ago
Our ticketmaster account has been hacked and the hacker has changed the email and phone...
3d ago
The event that I was gonna see was canceled and I need my refund
3d ago
We are victim of fraud and the hacker changed the phone number and email attached to ou...
3d ago
My wife's account has been hacked and her email changed, so we can't get into our accou...
3d ago
I bought tickets to a concert in person but the concert has been canceled. How do I get...
3d ago
I was told on March **th that I would receive my refund for tickets to The Lehman Trilo...
3d ago
I am just trying to find out how to get a refund for the Alice Cooper tickets which I p...
3d ago
Where is my refund? My tickets are voided
3d ago
See more recent reasons for callingAyudame con mi problema

Our Editor's Notes on Ticketmaster's Phone-Based Customer Care

Ticketmaster is a ticket sales company that operates throughout the United States and within several other countries. As one of the top ticket sellers in the country, Ticketmaster gets a lot of customer service requests each and every day.

Why Do People Call Ticketmaster Customer Support?

People call Ticketmaster customer support for a range of reasons, including:

  • Questions about ticket orders
  • Ticket delivery tracking
  • Questions about premiums that come with tickets
  • Requests for changes, refunds or cancellations
  • Technical support for using the Ticketmaster website or mobile app
  • Problems with printing or using a ticket

Best Practices for Calling Ticketmaster Customer Service

Here are some of our best tips for helping to ensure that your call to Ticketmaster customer service goes smoothly:

  • Make sure you are calling the right number. Ticketmaster has different numbers in the countries in which it operates. In addition, it has a separate TDD number for people who are deaf or hearing impaired, as well as a dedicated line for people who have purchased tickets to "arts" events, including the ballet and the symphony.
  • Before calling, make sure that you have any necessary information in front of you. This information may include ticket confirmation numbers, dates and times of events, billing statements from your credit card company or any correspondence between you and Ticketmaster that is relevant to your case.
  • Have pen and paper handy so you can take notes during your call. You may need to record confirmation or cancellation numbers or take down the name of the representative who assists you.

How do Consumers Feel About Calling Ticketmaster Customer Service?

Ticketmaster has historically had customer relations problems, primarily due to the company adding additional fees to ticket prices that were not always obvious at the beginning of the purchase process.

Another issue is that since Ticketmaster is a third-party business that does not actually own the venues it sells tickets for, the company has limited power when it comes to addressing problems with a specific venue.

What Kind of Issues can Ticketmaster Customer Service Representative Resolve?

Ticketmaster customer service representatives can resolve a range of issues, including questions about tickets and ticket delivery, issues surrounding credit card charges and ticket pricing, and the possibility that a ticket was issued for the wrong class of seating.

Customer support agents can also, when possible, assist with ticket changes and refunds.

What Can't Be Resolved With a Call to Ticketmaster Customer Service?

Venues set their own policies on some issues, such as seating and age-restrictions: Ticketmaster isn't able to intervene if a customer purchases tickets to a show without understanding these policies. In many cases, tickets are non-refundable and Ticketmaster is not authorized to initiate refunds to purchasers.

Individuals who purchase tickets issued by Ticketmaster through a third party, such as a "scalper" or someone who sells tickets on eBay or Facebook, often have no protection against fraud. Ticketmaster is not obligated to assist individuals who purchase a ticket through an unauthorized seller.

What Should You Do If You Have an Unsuccessful Call with Ticketmaster?

If you've tried resolving an issue or getting an answer to a question by calling Ticketmaster and yet hung up the phone feeling dissatisfied, don't give up. You may still have options.

  • First, review any notes that you took during your original call. If you don't have any notes, try and recall what happened during your conversation and write it down. This information can be very helpful if you have to escalate your case.
  • Next, call Ticketmaster back. The next representative you speak to may be better able to assist you.
  • If a second call does not resolve your problem, consider getting in touch with Ticketmaster through a different method. If you have already purchased your ticket, log into your account online and request a live chat. Other options include getting in touch via email or through social media. All of these options have the advantage of providing you with a written transcript of your conversation.
  • If Ticketmaster remains unresponsive, Try sending a letter through postal mail. Be sure to request tracking and delivery confirmation. This is not a fast option, but it does show Ticketmaster that you are serious about this issue and your letter may end up in the hands of somebody who will be able to take the time to read it and take effective action on your case.

Número de cliente 800-745-3000: según los números

Número de teléfono para marcar
800-745-3000
Call-back disponible
YES
Llamada recogido por una persona real
YES
Departamento al que llamas
Ticket Sales
Call center horas
Mon-Sat 9am-6pm, Sun noon-6pm EST
La mejor hora para marcar
9:01am
Navega por el laberinto del teléfono a un humano
It's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person.
Espera promedio
25
Espera actual
25
Clasificación (entre los números de teléfono)
1
Rango (general)
1
Métodos alternativos
phone or twitter or email or web
Calidad de comunicación
82%
Calidad de ayuda
55%
Votos de los clientes
6,857
Última información actualizada
Fri Mar 27 2020 08:00:00 GMT+0000 (UTC)

Ticketmaster es el mejor número de teléfono gratuito para 800 clientes

Este es el mejor número de teléfono de Ticketmaster, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para dirigirse directamente a un agente Ticketmaster. Este número de teléfono es el mejor número de teléfono de Ticketmaster porque 136,638 clientes como usted usaron esta información de contacto en los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde llamadas a 800-745-3000 incluyen Track an Order, Missing Tickets, Refund a Charge, Special Request, Purchase Tickets y otros problemas de servicio al cliente. El Ticketmaster call center al que llama tiene empleados de West Virginia, Texas, Virginia, Canada y ​​está abierto Mon-Sat 9am-6pm, Sun noon-6pm EST según los clientes. En total, Ticketmaster tiene 3 números de teléfono. No siempre está claro cuál es la mejor forma de hablar con Ticketmaster representantes, así que comenzamos a compilar esta información creada a partir de las sugerencias de la comunidad de clientes. Por favor, sigue compartiendo tus experiencias para que podamos continuar mejorando este recurso gratuito.

Contactando a Ticketmaster - por teléfono o de otra manera

Si bien 800-745-3000 es el mejor número gratuito de Ticketmaster, hay 6 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, de acuerdo con otros Ticketmaster clientes, es llamando a su 800-653-8000 número de teléfono para su US Fan Support departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-653-8000 para US Fan Support. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Ticketmaster, infórmenos para que podamos compartirla con otros clientes. Y puede hacer clic aquí si quiere comparar toda la información de contacto que hemos reunido para Ticketmaster.

¿Cuál es la relación de GetHuman con Ticketmaster?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ticketmaster. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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