Whirlpool Phone Number

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866-698-2538
Customer service
Current Wait: 21 minutos (14m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 1:15pm
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Reasons customers like you called recently

My dishwasher is leaking around the door
Whirlpool dryer *Lint fire*Now dryer won’t heat and smells burned
My wife and I are buying a new whirlpool washing machine . How old washer whirlpool mod...
instalation the fridge
we purchased a refrigerator last Feb. yesterday morning we noticed part of the rubber a...
My refrigerator is not cooling at all and the freezer isn't freezing correctly with my...
Online order more than $*** is free delivery, however my product is added with delivery...
We had power glitches and stove turn on cleaning mode locks door and almost burnt our h...
What is the warranty on dishwasher? My dishwasher is not rinsing the soap and it'snot d...
I sent in a check for * filters. Check cleared my bank ********, and no filters yet...
They are supposed to be sending me a new shelf that shattered and I haven’t received an...
Issue Resolved at Whirlpool direct phone. Thanks anyway...not helpful!!!
Brand new refrigerator and making a chirping noise
Can't get through to whirlpool. Too much trouble
I would like to find out about the warranty on a fridge I purchased. The compressor see...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Whirlpool's Phone-Based Customer Care

Whirlpool is a major manufacturer of home appliances. As one of the largest and most respected appliance companies, it is not surprising that Whirlpool receives many requests for customer service each and every day.

Why Do People Call Whirlpool Customer Support?

People call Whirlpool customer support for a range of reasons, including:

Getting information about products

Placing, changing and canceling orders

Checking on the status of an order

Locating authorized retailers and service technicians

Troubleshooting and technical support

Filing a warranty claim

Getting information on available parts

Billing issues

Questions about financing

Best Practices for Calling Whirlpool Customer Service

There are several things that you can do to help ensure that your call to Whirlpool customer service is handled quickly and professionally:

Make sure that you are calling the correct number. Whirlpool has different toll-free numbers for US and Canadian customers

Make sure that you are calling during hours of operation. Monday through Tuesday 8 AM to 8 PM Eastern time, Wednesday through Friday 9 AM to 7 PM Eastern time.

If you are calling about an issue regarding a specific appliance, Whirlpool asks that you have your model and serial number prior to calling. The Whirlpool website offers detailed instructions as to how to find your model and serial number.

Have other relevant documentation handy. This might include order confirmations, financing agreements, billing statements, warranties, and communications between you and Whirlpool regarding your current issue. If you are working with a third-party retailer or technician, have contact information for those businesses available as well.

Have some way of taking notes during your call. Call notes can be very useful if you have to speak to more than one person about your issue, or if you have to escalate your case.

How do Consumers Feel About Calling Whirlpool Customer Service?

As is true with many large companies, there seem to be mixed opinions regarding the level of quality provided by Whirlpool phone-based customer service representatives. Some people complain of long wait times to access a live person when calling the Whirlpool call center. Others note that there can be challenges in arranging for service for products. Still, there are many people who report being satisfied with the level of service they have received.

What Kind of Issues can a Whirlpool Customer Service Representative Resolve?

A Whirlpool customer service representative can resolve many issues over the phone, including providing information about products, taking and managing orders, arranging for refunds and exchanges, assisting with repairs and service, or providing information about authorized retailers.

What Can't Be Resolved With a Call to Whirlpool Customer Service?

Household appliances often have complex issues and while a customer service representative may be able to assist with troubleshooting and basic support, you may need to arrange to have a professional technician visit your home for diagnostics and repair. A representative can assist in this process, but this will take time and you will have to be present for the technician visit.

If you purchased your client through a third-party retailer or used a third-party technician's service for repairs, keep in mind that a phone representative may have limited ability to address conflicts with these other businesses. The representative may be able to take a report, but may not be able to mediate a conflict.

If you worked with a third-party company to finance your purchase of Whirlpool appliances, many of your financing issues will have to be dealt with the finance company, not Whirlpool itself.

What Should You Do If You Have an Unsuccessful Call with Whirlpool?

If you get off the phone with Whirlpool customer service and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still have options.

First, review your call notes. You may find areas of miscommunication or misunderstanding that contributed to the failure of your first call.

Call back. Politely explain to the representative that this is your second call about this issue and then describe what went wrong during the first call. You may also want to describe your preferred resolution so that you and the agent are working toward a common goal. Keep in mind that customer service representatives have different levels of training and experience and the next person you speak to may be in a better position to provide you with help.

If a second call does not work, try getting in touch another way. Whirlpool does offer a live chat option for customer service. Another option is to send a letter via postal mail describing your issue. While this is a slower way of resolving your issue, many companies do prioritize complaints received via snail mail. Make sure that you send your letter using a tracking method so that you know when Whirlpool received your correspondence.

Another option is to contact the retailer that sold you your Whirlpool appliance. A manager or salesperson there may be willing to advocate on your behalf, or resolve the problem themselves as a goodwill gesture.

Customer Number 866-698-2538 - by the Numbers

Número de teléfono para marcar866-698-2538
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 8 am-8pm EST
El mejor momento para marcar1:15 pm
Navega por el laberinto del teléfono a un humanoPresione 0 en cada solicitud.
Espera promedio
Espera actual21
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, correo electrónico, web, chat
Calidad de la comunicación54%
Calidad de la ayuda65%
Votos de los clientes6,727
Información actualizada por última vezSun Jan 22 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Whirlpool's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Whirlpool, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Whirlpool. Este número de teléfono es el mejor número de teléfono de Whirlpool porque 31,542 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 866-698-2538 incluyen Technical support, Returns, Complaint, Repairs, Warranty claim y otros problemas de servicio al cliente. El Whirlpool centro de llamadas al que llama tiene empleados de Michigan y está abierto Mon-Fri 8am-8pm EST según los clientes. En total, Whirlpool tiene 3 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Whirlpool representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Whirlpool - by phone or otherwise

Si bien 866-698-2538 es el mejor número gratuito de Whirlpool, existen 6 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros Whirlpool clientes, es llamando a su 877-817-6750 número de teléfono de su Servicio al Cliente departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 877-817-6750 para Servicio al Cliente. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Whirlpool, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Whirlpool.

What is GetHuman's Relationship to Whirlpool?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Whirlpool. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Whirlpool Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Whirlpool contacts
Whirlpool Número de teléfonoBEST
Whirlpool Chat en vivo
Whirlpool Soporte por correo electrónico
Whirlpool Mesa de ayuda
General customer information

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