Viber Customer FAQ

Viber offers users the flexibility to connect on multiple devices; however, there are specific limitations to be aware of. Viber primarily To do this, users must install the Viber application on the secondary device and then scan a QR code or input a code sent to the primary device. It is important to note that Viber allows only one active instance of an account at a time on a mobile device. If the user attempts to link their account to a different mobile device, Viber will log out of the initial device. In summary, while Viber can be used across multiple devices, there are certain restrictions, especially concerning mobile devices. For more detailed information, users may wish to explore the official website or the in-app help section....

Yes, Viber does offer the ability to make both voice and video calls. Users can connect with friends and family around the world through Viber also supports group calls, allowing users to connect with multiple people at once, making it an excellent choice for both personal and professional communication. The application utilizes Voice over Internet Protocol technology, which typically provides clear audio and video quality as long as users have a stable internet connection. For more detailed information about these features, including any specific troubleshooting or requirements, it is best for users to check the official Viber website or the current support section available on their platform....

Yes, Viber is indeed available for international calls. The application allows users to make voice and video calls to other Viber users...

Yes, Viber allows users to send both text messages and media files seamlessly. With Viber, individuals can easily communicate with In addition to sending texts and media, users can also create group chats, enabling multiple conversations within a single chat. Viber also supports voice and video calls, enhancing the way users can connect with others. For more detailed information about file size limits and supported formats, it may be beneficial to explore the current web page. Overall, Viber offers a user-friendly experience that caters to the diverse communication needs of its users....

Viber's core functionality is designed for communication between users of the Viber app. This means that to send messages through Viber,...

To set up a group chat on Viber, a user should start by opening the Viber app on their device. Next, they should navigate to the chats...

Yes, users can back up their Viber chats and media, ensuring that important conversations and shared content are safely stored. Viber In Viber's settings, locate the "Accounts" section, where users will find the "Viber Backup" option. When setting up the backup, it is possible to select the frequency of backups, whether it is daily, weekly, or manually. Users can also choose to include or exclude media files from the backups. It is essential to ensure that the cloud storage service is properly linked and that sufficient space is available for the backups. This way, users can recover their chats and media if they change devices or reinstall the application. For more specific instructions or information regarding the backup process, it may be helpful for users to visit the current web page related to Viber support....

If a user encounters issues with Viber connectivity, there are several steps that can be taken to troubleshoot the problem effectively. Next, the user can check if the Viber app is updated to its latest version. Sometimes, connectivity issues can arise from outdated software, so updating the app can resolve these problems. Users can also try restarting the application or even rebooting their device, as this can refresh the connection and eliminate minor glitches. Additionally, verifying the device settings is crucial. Users should ensure that background data is allowed for Viber, as restricted permissions can hinder connectivity. If there are issues with specific contacts, it may be helpful to verify their connectivity status as well. If problems persist, the user might consider checking the official Viber website for relevant support articles or forums that may address their specific issue. The website frequently contains updated information on common issues users face, along with potential solutions. By following these steps, many users are able to resolve connectivity issues with Viber. If further assistance is needed, the website can provide additional guidance and up-to-date contact resources....

Viber Out is a feature offered by the Viber application that allows users to make calls to non-Viber numbers. This means that individuals To use Viber Out, users need to purchase credits. These credits are used to pay for calls made to numbers outside the Viber network. The rates for these calls vary depending on the destination country, and users can find the current pricing on the Viber website. Additionally, Viber Out can be used for international calls, frequently at lower rates compared to traditional phone services. Overall, Viber Out enhances the flexibility and reach of the Viber application, making it possible for users to enjoy communication with a wider audience. For more information on rates and features, it is advisable to check the Viber website directly....

Yes, Viber offers users the ability to customize notifications for messages. This feature allows individuals to enhance their messaging In the settings menu, users can find the notification settings where they can choose different sounds, vibrations, and visual alerts for incoming messages. These options may include turning notifications on or off, selecting a unique notification tone, and adjusting the vibrate settings. Additionally, users can choose to mute conversations for a specific period or indefinitely, which can be quite useful during certain times. It is advisable for users to explore the settings thoroughly to discover all the available customization features. For more detailed information or assistance, one might consider checking the current web page for further guidance....

Updating your profile information on Viber is a straightforward process. First, you will need to open the Viber app on your device....

Viber takes user security and privacy very seriously. The application employs end-to-end encryption for all voice calls, video calls, In addition to end-to-end encryption, Viber also offers various privacy settings that allow users to manage their information more effectively. Users can choose to hide their profile picture, last seen status, and online status. Viber provides options for users to control who can contact them and who can see their information, enhancing their overall privacy on the platform. Furthermore, Viber emphasizes the importance of updating the application regularly. Keeping the app up to date ensures users benefit from the latest security features and improvements. Viber also provides notifications to inform users about new updates. It is important for users to remember that while Viber strives to create a secure environment, no platform can be entirely immune to risks. Therefore, it is advisable for users to practice good security habits, such as using strong passwords and being cautious about sharing sensitive information. For more detailed information on Viber's privacy policies and security features, users can visit the official website at viber.com....

Viber is a communication application that allows users to send messages, make voice calls, and conduct video calls over the internet. However, Viber offers a feature called Viber Out that allows users to make calls to non-Viber users on regular phone numbers. To use Viber Out, users need to purchase credits, which is a paid service. These credits can be used to call landlines and mobile numbers worldwide, and Viber provides information on the associated rates directly within the application. It is always a good idea for users to check the Viber website for the most current information regarding any changes in services or fees, as the details can be updated periodically....