ETM Group Customer Service

Phone Number & Contact Info

ETM Group's Best Phone Number

+44 20 7242 9122
Calls Customer Service·Most popular ETM Group number
Q:

How do I talk to a live human at ETM Group?

A:Calling this ETM Group number should go right to a real human being
Q:

Does ETM Group offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this ETM Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this ETM Group number should go right to a real human being
In fact, much of this information on this page is superfluous because this ETM Group phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

ETM Group operates the call center for this +44 20 7242 9122 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ETM Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ETM Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ETM Group is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call ETM Group

In summation, the best day to call ETM Group is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ETM Group staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call ETM Group

If you have time to do a bit of reading before you call ETM Group, we recommend you read over some of our problem-specific articles.

What is ETM Group?

ETM Group is a renowned hospitality company based in London, UK. With a rich history spanning over two decades, ETM Group specializes in creating exceptional dining and drinking experiences. Known for their diverse portfolio of premium venues, ETM Group is committed to delivering high-quality service, innovative menus, and stylish atmospheres. From sophisticated restaurants to vibrant pubs and bars, ETM Group's establishments offer a variety of culinary options and social spaces that cater to diverse tastes and occasions. Whether it's a relaxed brunch, a lively night out, or a corporate event, ETM Group's dedicated team strives to provide a memorable experience for every visitor. With their passion for hospitality and continuous commitment to excellence, ETM Group has established itself as a trusted name in the industry.

Where are the locations of ETM Group venues?

ETM Group has a diverse range of venues spread across some of London's most vibrant neighborhoods. Our excellent locations include Canary Wharf, City of London, West End, and South London. Each venue offers a unique experience, ensuring there is something for everyone. Our Canary Wharf venues, such as The Botanist and Aviary, provide stunning views of London's skyline. In the heart of the City, you can find The Jugged Hare and other exceptional spots. Marylebone and Covent Garden are home to Greenwood, and in South London, we have The Tommyfield, among others. With our extensive network of venues, ETM Group guarantees unforgettable experiences, whether you're looking for after-work drinks, private events, or dining experiences.

Are children allowed at ETM Group venues?

Yes, children are welcome at ETM Group venues. We believe in creating a family-friendly atmosphere and strive to accommodate all guests, including young ones. Our venues offer a range of options suitable for children, such as children's menus and dedicated spaces where kids can have fun and play. We understand the importance of catering to different needs and ensuring that families can enjoy their time together. The safety and comfort of all our guests, including children, is our top priority. Please contact our venues directly for more information on specific facilities available for children, as they may vary depending on the location.

Top ETM Group customer service problems

Click the link above to get answers to just about any ETM Group customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is ETM Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ETM Group agent. This phone number is ETM Group's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 20 7242 9122 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call ETM Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ETM Group has 1 phone number. It's not always clear what is the best way to talk to ETM Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ETM Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ETM Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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