A:Calling this Nabisco, Inc. number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Nabisco, Inc. for you.
Q:
Does Nabisco, Inc. offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Tuesday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Press 1 for English. Then press 2. · For questions regarding Oreo, press 1. For all other products, press 2, or hold on the line. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Nabisco, Inc. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Nabisco, Inc. phone number to document the phone system.
Here is how our research team describes the way the Nabisco, Inc. phone system greets you: To report a product or package issue, press 1. For information regarding the product's "best to use by" date and storage, press 2. To find out where to purchase our products, press 3. For recipes, press 4. For all other inquiries, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Nabisco, Inc. number should go right to a real human being
Below are some clips we've found from Nabisco, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Kraft Heinz Company consumer center.
Your call is very important to us. As part of our commitment to quality, this call may be monitored or recorded.
To better direct your call, please select from the following options.
To report a product or package issue, please press one.
For information regarding product best when used by date, and storage information, please press two."
Excerpt from a call with Nabisco, Inc.
Wednesday, January 31, 2024 10:29 PM
They may ask you to enter information with the dial pad
"Thank you calling the Kraft Heinz Company consumer center.
Your call is very important to us.
As part of our commitment to quality, this call may be monitored or recorded.
To learn of a product's bioengineering status, press star.
To learn of a product bioengineering status, please enter the full UPC barcode from the package, including the small numbers before and after"
Excerpt from a call with Nabisco, Inc.
Tuesday, February 25, 2025 11:38 PM
The first phone menu
"Thank you for calling the Kraft Heinz Company consumer center.
Your call is very important to us. As part of our commitment to quality, this call may be monitored or recorded.
To better direct your call, please select from the following options.
For all other inquiries, please press zero.
To report a product or package issue, please press one.
For information regarding product best when used by dates, and storage information, please press two."
Excerpt from a call with Nabisco, Inc.
Monday, April 1, 2024 7:54 PM
In fact, much of this information on this page is superfluous because this Nabisco, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Nabisco, Inc. operates the call center for this 800-847-1997 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 443 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Nabisco, Inc. at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nabisco, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nabisco, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nabisco, Inc. is Sunday.The most busy day to call is Tuesday, which averages 250% more phone calls by comparison.Again, this is based on a sample of 443 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Nabisco, Inc. is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Nabisco, Inc. staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Nabisco, Inc.
If you have time to do a bit of reading before you call Nabisco, Inc., we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Nabisco, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Nabisco, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Product inquiry and suggestion: "I thought they were PONDYS, but my one of my kids said that they'll eat them."
- From a call lasting 8m 44s , Mar 28, 2025 5:04 PM
Information about why customers call Nabisco, Inc. is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Nabisco, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Nabisco, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nabisco, Inc. agent. This phone number is Nabisco, Inc.'s best phone number because 11,706 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-847-1997 include Ask About Nutrition, Return, Refund, Account Access, Product Feedback and other customer service issues. Rather than trying to call Nabisco, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Nabisco, Inc. has 2 phone numbers. It's not always clear what is the best way to talk to Nabisco, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Nabisco, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nabisco, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.