Social Security Phone Number

Calling Social Security customer service faster by GetHuman

800-772-1213
Customer service
Current Wait: 38 minutos (38m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 7:15am
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Reasons customers like you called recently

Got a letter saying my benefits won't be paid. They need more info.
awaiting a phone call from SSA about a deceased family member. The call*appointment w...
My husband passed away I I got a new checking account for myself and Social Security I...
I did not receive my my benefits this month I was wanting to inquire about the holdup o...
I have been getting my social security check used to come by **nd or **rd my husband p...
I’m checking on my account and need to update my information
PLEASE SNED ME THE PAPER WORK FOR LOW INCOME SUBSIDY. I HAVE LOST MY JOB ON MARCH **TH...
** year old.my ss was stop.was in a nurseinghome broken pelvis.i am .back home.able to...
Charles R Byrd, MD (***-**-****) here. My wife and I have recently moved to another l...
I need a award letter stating what Jahqua Kelley get a month
I want to change account number for my direct deposit.
I NEED * THINGS.***. RECOVER MY SSA USERNAME AND PASSWORD***. FORM ****.*
I need an appointment to sign up for Part B insurance.
Needle to make a appointment at local office
Need to make a appointment at local office
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Social Security's Phone-Based Customer Care

The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.

Why do People Call Social Security Customer Support?

People call Social Security for a range of reasons, including:

  • Questions about getting a Social Security number
  • Getting a replacement Social Security card
  • Questions about benefits and payments into Social Security
  • Questions about applying for Social Security Disability or Supplemental Security Income programs
  • Obtaining status updates on claims and appeals
  • Check the status of Social Security payments and direct deposits

Best Practices for Calling Social Security Customer Service

You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.

If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.

Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.

Warning About Social Security Scams

Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.

Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.

How do People Feel About Their Calls to Social Security Customer Support?

Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.

Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.

What Kinds of Issues can Social Security Customer Support Resolve?

Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.

What Can't Be Resolved by Phone With Social Security?

Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.

What can I do if I Am Unhappy With My Call to Social Security?

If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.

First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.

Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.

If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.

Customer Number 800-772-1213 - by the Numbers

Número de teléfono para marcar800-772-1213
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 7 am-7pm EST
El mejor momento para marcar7:15 am
Navega por el laberinto del teléfono a un humanoPresione 0 luego 1 luego 2 luego 1, luego 0 # luego 1
Espera promedio
Espera actual38
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web
Calidad de la comunicación58%
Calidad de la ayuda43%
Votos de los clientes41,775
Información actualizada por última vezSat Oct 24 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Social Security, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Social Security. Este número de teléfono es el mejor número de teléfono de Social Security porque 212,472 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-772-1213 incluyen Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login y otros problemas de servicio al cliente. El Social Security centro de llamadas al que llama tiene empleados de Illinois, Massachusetts, New Mexico y está abierto Mon-Fri 7am-7pm EST según los clientes. En total, Social Security tiene 3 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Social Security representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Social Security - by phone or otherwise

Si bien 800-772-1213 es el mejor número gratuito de Social Security, existen 4 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Social Security clientes, es llamando a su 800-269-0271 número de teléfono para su Detección de fraude departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-269-0271 para Detección de fraude. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Social Security, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Social Security.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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