Social Security Phone Number

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Customer service
  • Calls Social Security's Customer Service department
  • The average hold time is 38m
  • The current wait is approximately 40m
  • Hours are Mon-Fri 7am-7pm EST
  • The best time to call is 7:15am
  • Problemas populares para este centro de llamadas: informar fraude, falta de pago, pregunta sobre beneficios, actualizar información de cuenta y no puedo iniciar sesión.
  • Reach a live Social Security agent: Presione 0 luego 1 luego 2 luego 1, luego 0 # luego 1
  • What you hear when you call: ¿Cómo puedo ayudarte hoy?

Calling Social Security Customer Care at 800-772-1213

Nov 20, 2023

I have been putting off calling Social Security to change my name after my marriage because I knew that the phone lines would probably be ridiculous. The Social Security office is known for being backed up, and the service is notoriously bad. Some of this is probably not their fault, but they have to deal with so many different things, from SSI to Medicare to Social Security cards for every single person in the US. That probably means they have more people who need help than people who work there. 

For this reason, I was delighted to get through the call in under ten minutes. This is largely because it turns out that I didn't need to talk to someone to finish my name request. This in itself was actually a delight. I would rather use an automated system than sit for hours waiting to talk to someone who will tell me the same thing. Therefore, in the end, it turns out that calling Social Security is not as bad as I thought it would be. 

When I first called, they said, "Thank you for calling Social Security." This part was annoying because I had to listen to many messages that had nothing to do with my phone call. I had to listen to a speech about some type of COLA product, and I don't even know what that is. Then, I had to listen to them announce the 2024 Medicare premium amount, which again was unrelated to my request. I also learned that I could sign up for benefit updates via text, but since I don't have Medicare, this was useless information. 

The next lecture was a warning that people impersonate Social Security workers online. Then, I was told to go online to access a lot of information. Finally, the automated voice assistant said, "How can I help you? You can say things like update my personal information or find a social security office near you." I told it I needed to update my personal info, and then I got this list: "You can say name, or press 1. 
Address or phone number, or press 2. Bank account details, press 3. Or for something else, press 4."

I chose name, and then it told me, "There is no charge to correct or change your information." Then I got a lot of information about how I had to get a certain form and fill it out. In addition, people not born in the US have to do more work. After that, it gave me more options, which included: "Get an application form. Get help fling out a form. Get information about supporting offices. Or find an office." I chose to get a form, and it walked me through how to get it mailed to me. It took a few minutes to work through the system and give out my address, but now I have to worry about the form arriving in my mailbox, and I can finish the task. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

I didn't receive my benifits payment by mail on the first of the month.
I want to social security live representative to call me ***-***-****
waited on hold for ** min rang to "please enter * digit mailbox number"
My son was recently born and the social security card was coming in the mail (we get ph...
My son was just born and our social security card was coming in the mail (we have USPS...
Need help with work history report verification
My son’s new social security card was stolen in the mail.
I receive an application each year to see if I qualify for extra help. I did not recei...
I was wondering if I'm elegible for extra help for ****
Apply for Social Security benefits - as an adult Survivor whose spouse has died
Need to report a death to Social Security Administration so they will stop benefits
Report a Death to Social Security Administration
Set up direct deposit
I am looking to get a copy of my daughter's social security card because it was lost in...

Social Security Customer Phone Number 800-772-1213 - Stats

Número de teléfono para marcar800-772-1213
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 7 am-7pm EST
El mejor momento para marcar7:15 am
Espera promedio38 minutos
Espera actual40 minutos
Rango (entre números de teléfono)1
Rango (general)1
Canales de comunicaciónteléfono, web
Calidad de la comunicación84%
Calidad de la ayuda69%
Votos de los clientes41,802
Información actualizada por última vezWed Nov 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Social Security, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Social Security. Este número de teléfono es el mejor número de teléfono de Social Security porque 212,472 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-772-1213 incluyen Report Fraud, Missing Payment, Question About Benefits, Update Account Info, Can't Login y otros problemas de servicio al cliente. El Social Security centro de llamadas al que llama tiene empleados de Illinois, Massachusetts, New Mexico y está abierto Mon-Fri 7am-7pm EST según los clientes. En total, Social Security tiene 3 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Social Security representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

Hay otras formas de ponerse en contacto con Social Security, incluido su sitio web/servicio de asistencia. Visite nuestra Social Security página de Servicio al Cliente para obtener más información.
Social Security Customer ServiceSocial Security Call-back Service

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