How do I talk to a live human at Ross Dress for Less?
A:Press '3' for customer service, or '0' for a receptionist/operator.Our free phone can also navigate phone menus to get a live human at Ross Dress for Less for you.
Q:
Does Ross Dress for Less offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Tuesday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ross Dress for Less below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ross Dress for Less phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press '3' for customer service, or '0' for a receptionist/operator.
Below are some clips we've found from Ross Dress for Less's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Rausch Sturm. If you know your party's extension, please press one.
If you know your party's name, please press two."
Excerpt from a call with Ross Dress for Less
Monday, January 8, 2024 8:55 PM
They may ask you to enter information with the dial pad
"Welcome
Ross Stores. If you know your party's extension, please press one.
If you know your party's name Enter the number you wish to transfer to."
Excerpt from a call with Ross Dress for Less
Monday, February 24, 2025 10:50 PM
The first phone menu
"If you're calling for a store location, please press five.
If you're calling about Ross Computers or phone problems, please press six.
If you need directions to the corporate office, please press seven.
If you're calling for payroll department, please press eight.
If you need to hear these options again, please press nine.
Otherwise, please press zero, and the receptionist will be with you as soon as they are available.
Thank you.
Welcome to Ralphs Stores. If you know your party's extension, please press one.
If you know your party's name, please press two."
Excerpt from a call with Ross Dress for Less
Sunday, March 10, 2024 11:43 PM
After you press 3
"If you're calling for our buying off Wait while I transfer your call.
Thank you for contacting Ross customer service.
Our business hours are Monday through Friday, six AM to six PM Pacific Standard Time.
To provide you with quality customer assistance, we collect minimal personal information.
For deep details on how we handle your personal information, please see our privacy policy at raw stores dot com.
You may also submit a service request through our contact us page at ross stores dot com.
To continue with your call, please choose from one of the following options.
Your call may be monitored or recorded for quality assurance and training purposes.
Press one if you're calling with a service inquiry.
Press two if you're calling about your Ross credit card, and your call will be transferred to a bank customer service agent."
Excerpt from a call with Ross Dress for Less
Monday, January 8, 2024 8:55 PM
What are the hours and when should I call?
Ross Dress for Less operates the call center for this 800-289-7677 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 400 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Ross Dress for Less at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ross Dress for Less phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ross Dress for Less staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ross Dress for Less is Sunday.The most busy day to call is Tuesday, which averages 89% more phone calls by comparison.Again, this is based on a sample of 400 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Ross Dress for Less is Monday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Ross Dress for Less staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Ross Dress for Less
If you have time to do a bit of reading before you call Ross Dress for Less, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Ross Dress for Less customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Ross Dress for Less is extracted from issues that customers have reported to GetHuman.
This is Ross Dress for Less's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ross Dress for Less agent. This phone number is Ross Dress for Less's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-7677 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Ross Dress for Less first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ross Dress for Less has 1 phone number. It's not always clear what is the best way to talk to Ross Dress for Less representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ross Dress for Less. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ross Dress for Less. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.