Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Servicio al Cliente
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Order had cancelled items when the items are still available for purchase. Called cust...
what is the address if I wanted to make a payment online or mail in a payment
I received an email that I had ordered a comforter set * days ago from JC. Penney. I r...
How do I go about cancelling a stolen Sears credit card? the card was stolen on Sept...
I ordered a mattress*box spring in August* I was told last time I called that it was in...
I was charged a late fee on my account and I mailed my payment in on August **th. It w...
My Rewards have been messed up the last * to * months. I was using my Penney's card for...
I returned * dresses and I was wondering if you have received them yet?
I need to update my current information on my card account or apply for a new one as my...
I need to speak to a person about ordering a instant pot air fryer lid on line I am no...
I need a J.C. Penny statements from Jan **** thru Jan ****
How to get statement *****
I placed an order on the *rd. I received o one pkg on the *th (redsox pants) the *th...
If I buy jewelry on line during your sale do i get an extra discount for using my penne...
Online order is being send to a store. But I want it mailed to my mailing address.*Ord...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Servicio al Cliente
7 minutos144
Online Help
Servicio al Cliente
<38 horas325
facebook.com/jcp?v=app_4949752878
Servicio al Cliente
38 minutos212
@jcpenney
Servicio al Cliente
2 minutos209
Live Chat
Servicio al Cliente
2 minutos297

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