Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Servicio al Cliente
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

When trying to shop at jc Penney will not allow me to click on anything. Other sites are ok
I completely forgot to use my $** for $** and I would really like to use it! Please, ca...
My package says it was delivered however it is not here
My email account was hacked.*The order *****-****-****-**** was not ordered by me. Th...
I would like to place an order and I'm having trouble with the information on my phone.
I would like to place an order and I'm having trouble with the information on my phone
Need to correct the shipping address
Getting someone else's email for JCPenney orders
I would like to know why JC Penny's give coupons, and you can not use them. Everything...
I bought the Eden and oak, Cleo ** piece set king. I washed it and it damaged the comfo...
My wife passed away on Aug. **, ****. She has a JCP credit card and I want to cancel it...
My orders are being canceled
Status of a credit card app
Tried to setup a new online account and hit apply to start. The response I got was acce...
Can I give permission for my grandson to use my credit card
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
Servicio al Cliente
7 minutos144
Online Help
Servicio al Cliente
<38 horas357
Servicio al Cliente
38 minutos244
Servicio al Cliente
2 minutos107
Live Chat
Servicio al Cliente
2 minutos329

Does GetHuman work with JC Penney?

GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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