Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Servicio al Cliente
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Not sure you got my order correct. Need to talk yo you
I want the $* you’re planning on charging me to return shoes that were * different size...
what to find out if my order was placed. to find out if they have my email right. the o...
I want to apply for a Penny's Charge card.*I was sent a Penny's Mastercard and I DO NOT...
Placed and order (*****************) on ** April ****. Originally order accepted but s...
I placed a duplicate order. Ordered item twice. I used Pay Pal* payment plan. Two diffe...
On my receipt for exercise shirts, it stated that my items contained toxic cancer-causi...
Can I place a order by phone?*If yes, what phone *?
I received an e-mail from you but I never bought anything from you. I don't know you co...
i need to get a shipping return label sent to my daughters address in michigan to send...
Need info on * orders - no info on my email : order numbers -*****-****-****-*****Coral...
Fraud not owed created * accounts numbers i never had called synchrony fraud dept * ti...
I ordered a gold bracelet in March and returned it a week later. USPS tracking said it...
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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Servicio al Cliente
7 minutos144
Online Help
Servicio al Cliente
<38 horas328
facebook.com/jcp?v=app_4949752878
Servicio al Cliente
38 minutos215
@jcpenney
Servicio al Cliente
2 minutos212
Live Chat
Servicio al Cliente
2 minutos300

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