Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Servicio al Cliente
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

My order never arrived and was returned to JCPenney according to my account. I called c...
I ordered a Hanes sweatshirt. I received an email that it was delivered. Upon opening...
what is your return policy
Want info on draperies. Havent purchased yet. Interested in *custom drapes.Have purc...
Purchased a dish set for my mom for Christmas as she desperately needed some. *She was...
tyring to order on line - won't let me review order and proceed.
I want to place an order Is there a tel * i can use to exopodite an order? I do not...
want to place order but unable to reach proper number. have new penneys credit card--
I got an email that said I had $** in rewards on dec **th and today ***** it says *
I just need my receipt for a recent purchase emailed to me.
my online order is not going through
Hello I'm contacting whoever can help me with a payment issue? I made a payment on the...
Remove my address from all mailing lists including the previous owner. *Address: **** W...
never received a bill. want to have late charge removed. check current status of addr...
I ordered a watch and a watch came but it wasn’t the one I ordered I’m upset because it...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Servicio al Cliente
7 minutos144
Online Help
Servicio al Cliente
<38 horas359
facebook.com/jcp?v=app_4949752878
Servicio al Cliente
38 minutos246
@jcpenney
Servicio al Cliente
2 minutos109
Live Chat
Servicio al Cliente
2 minutos331

Does GetHuman work with JC Penney?

GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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