A:Don't press anything, just hold on the line for a representative.Our free phone can also navigate phone menus to get a live human at JDate.com for you.
Q:
Does JDate.com offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-6pm MST.The least busy day is Wednesday, and the most busy day is Monday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for JDate.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this JDate.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Below are some clips we've found from JDate.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello, and please listen carefully as menu options may have changed.
Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers.
This will only take a moment. By answering just a few questions, we will find out if this offer right for you.
Are you or is someone in your household fifty years of age or older?
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound.
Thank you for calling. This is Jessica on a recorded line."
Excerpt from a call with JDate.com
Sunday, January 28, 2024 1:46 PM
They may ask your reason for calling (instead of a menu)
"Hello, and please listen carefully as our menu options may have changed.
Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers.
This will only take a mo if you're interested in saving money on car insurance, and wanna hear about the best rates in the Just for calling in today, you have the opportunity to receive special pricing on TV, Internet, and phone services from DIRECTV, Direct Having issues with pests like mice, roaches, spiders, bed bugs, termites, or other nasty home intruders?
Press one now to learn how you can protect your home today with the leading Your cable bill is outrageous, and the most frustrating frustrating part is you're paying for loads of channels you never watch.
Switch to Dish and get the channels you actually watch.
For If you're interested in saving money on car insurance, and wanna hear about the best rates in the entire country, please press one and one of our representatives will assist.
Hi. This is Emma. Thank you for listening to our special promotions.
I can help you with your call. Please tell me why you are calling today?"
Excerpt from a call with JDate.com
Wednesday, January 1, 2025 8:28 PM
They may ask you to enter information with the dial pad
"Hello, and please listen carefully as our menu options may have changed.
Calls are recorded for quality assurance. We're very excited to tell you about a If you're interested in saving money on car insurance and wanna hear about the best rates in the entire country, please press one, and one of our representatives will assist you.
To save money on thank you for your interest in car insurance.
Please hold while we transfer your call to a car insurance representative.
Who will provide you a quote on new car insurance.
If you currently have insurance for your vehicle, but would like a new competitive quote, please press one.
If you do not have insurance for your vehicle and would like a quote, please enter your five digit ZIP code now."
Excerpt from a call with JDate.com
Wednesday, January 1, 2025 8:32 PM
The first phone menu
"This call may be recorded for quality assurance.
We have a special promotion today for select callers. If you are over fifty, please press one now.
If not, press pound."
Excerpt from a call with JDate.com
Tuesday, June 4, 2024 2:55 PM
After you press 1
"Hello, and congratulations. Just for calling today, we're offering you a free medical alert device.
You know it's the little life saving button you can wear around your neck in case of an emergency.
Don't miss out if you have Medicare for your health insurance.
And are interested in learning about the options which may lower your doctor co pays provide additional benefits, or help lower your prescription cost.
These devices are often very expensive, so press one now to take advantage of this special offer and enjoy the peace of mind that comes with twenty four seven support.
Don't wait. Press one now or remain on the line for additional options."
Excerpt from a call with JDate.com
Monday, June 10, 2024 4:25 PM
What are the hours and when should I call?
JDate.com operates the call center for this 877-453-3861 phone number Mon-Fri 8am-6pm MT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 672 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with JDate.com at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this JDate.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like JDate.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call JDate.com is Wednesday.The most busy day to call is Monday, which averages 66% more phone calls by comparison.Again, this is based on a sample of 672 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call JDate.com is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that JDate.com staffs the call center well on Wednesday.
Why Customers Call JDate.com
If you have time to do a bit of reading before you call JDate.com, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any JDate.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to JDate.com, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel subscription: "I'd like to speak to someone from JDate to cancel my subscription."
- From a call lasting 2m 57s , Jun 16, 2025 8:48 PM
Requesting refund for charge: "I want whatever can be refunded to me since I was charged on June ninth."
- From a call lasting 3m 13s , Jun 16, 2025 8:44 PM
Information about why customers call JDate.com is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- JDate.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is JDate.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JDate.com agent. This phone number is JDate.com's best phone number because 336 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-453-3861 include Speak to an agent, Billing Dispute, Account hacked, Suspended Account, Cancel service and other customer service issues. Rather than trying to call JDate.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, JDate.com has 1 phone number. It's not always clear what is the best way to talk to JDate.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for JDate.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like JDate.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.