Contact Juul

The best of the 2 ways to get in touch with Juul by GetHuman

Juul Phone Number
855-509-5885 · Servicio al Cliente
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Juul Live Chat
Unfortunately, Juul does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Juul:

I have not received my order. I got an email saying a delivery attempt was made on Fri...
This order in question never arrived, we have door cameras & are positive it wasn’t sto...
Having problem charging my juul. Have let it charge overnight but it won't light up. I...
I returned a Jull device in a package sent by Jull to exchange under warranty. However...
Please call I am locked out of my account. I know I have the right PW...
My auto ship order of ********** was never delivered. It was ***.$ order. Please rectify.
I bought a starter kit and want my full refund.
I just went and bought a pack of *% mango juul pods and the first one leaked right out...
Want to add to my next auto ship....from two packages to three packages
Where is my order? I ordered it on December * ****
product shipped on NOV **.. still have not received.
I received notice that order was delivered approximately ** hours ago. I HAVE NOT RECEI...
we had a package delivered at this Financial institute TNBANK, *** South Illinois Aven...
I peruchased a pack of Juul pods and they all leaked.
To whom it may concern:*I began using juul has an alternative to smoking cigarettes abo...
More customer issues

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Juul contact information - compared

Above are our top recommendations for how to contact Juul, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Juul by looking at which ones are the fastest and which ones other customers recommend the most for solving Juul customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Juul across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Servicio al Cliente
8 minutos168
Online Help
Servicio al Cliente
<15 horas241

Does GetHuman work with Juul?

GetHuman does not work with Juul's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Juul at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Juul's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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