GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls.
People call GameStop customer support for a range of reasons, including:
GameStop does not promote its corporate customer service number. Visitor's to its website are directed to an online form or the company's social media accounts. However, there is a toll-free customer service number that is available. It provides callers with an automated menu that directs the caller to the appropriate representative or department.
If your purchase was made at a GameStop store, you may find that is easier to call the store directly. However, if that doesn't work, calling GameStop's corporate customer service might be your best option.
In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program.
Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly:
There appears to be a range of opinions on the quality of GameStop phone-based customer service. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website.
GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online.
You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly.
GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores.
If your call to GameStop didn't go well, don't give up on trying to resolve your concern. You still have options or resolving your situation.
First, review the notes you took during the call. If you didn't take notes, jot down what happened during your conversation with GameStop. You can refer to this in future conversations with GameStop customer service representatives.
Next, try calling back. Some customer service agents have more experience and knowledge than others. These representatives may be better able to provide assistance and resolve your complaint.
If calling doesn't work, you still have a few options. Visit GameStop online and fill out their customer service form. Another option is to get in touch via the company's social media platforms. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute.
Another option is to visit a GameStop store. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone.
Este es el mejor número de teléfono de GameStop, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente GameStop. Este número de teléfono es el mejor número de teléfono de GameStop porque 20,202 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-883-8895 incluyen Refund a Charge, Lost Gift Card, Account Access, Gift Card Code Won't Work y otros problemas de servicio al cliente. El GameStop centro de llamadas al que llama tiene empleados de Texas y está abierto Mon-Fri 9am-5pm, Sat 10am-3pm EST según los clientes. En total, GameStop tiene 3 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con GameStop representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Si bien 800-883-8895 es el mejor número gratuito de GameStop, existen 6 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros GameStop clientes, es llamando a su 877-676-4263 número de teléfono para su Servicio al Cliente departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 877-676-4263 para Servicio al Cliente. Si cree que esta información es inexacta o conoce otras formas de comunicarse con GameStop, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for GameStop.
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