GameStop Phone Number

Calling GameStop customer service faster by GetHuman

800-883-8895
Customer service
Current Wait: 37 minutos (33m avg)
Hours: Mon-Fri 9am-5pm, Sat 10am-3pm EST; best time to call: 9:30am
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Get to a live person fastest: Presione 1 en el primer menú.

Reasons customers like you called recently

Hi, I'm planning to order "Funko Pop: Naruto Ramen Box" and I would like to know the to...
Website states free shipping on orders over **$, my order is **.** but they still charg...
Are ps* slim ***gb sold out
My address needs to be updated
My shipping address still has not been updated.
I need a copy of my receipt for the playstion vr bundle and rick and morty game so I c...
A few days ago you had xbox series preorders with ***$ worth of free gamepass unlimited...
I am sending you this messege because I have tried to call several times in the last ho...
Package tracking has been stalled for over ** days. Nobody knows where my package is. I...
Bought a digital game that a code was supposed to be sent via email. Still haven’t gott...
I just received a refurbished Xbox One on ********. I called to cancel my first Xbox t...
Cant buy anything online through store
I'm trying turn my ps* game on it pitch black wen it coming on
I went to game stop and we ordered two robux codes and they gave it to us but when we t...
Hi, I just purchased a **$ Item at gamestop and I'm trying to cancel it, can you help me?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on GameStop's Phone-Based Customer Care

GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls.

Why Do People Call GameStop Customer Support?

People call GameStop customer support for a range of reasons, including:

  • Questions about products or services
  • Inquiries regarding GameStop's loyalty programs
  • Complaints or comments about stores
  • Placing orders or monitoring order status
  • Arranging for a refund or exchange
  • Monitoring the status of a refund
  • Managing GameStop gift cards
  • Website technical support

Best Practices for Calling GameStop Customer Service

GameStop does not promote its corporate customer service number. Visitor's to its website are directed to an online form or the company's social media accounts. However, there is a toll-free customer service number that is available. It provides callers with an automated menu that directs the caller to the appropriate representative or department.

If your purchase was made at a GameStop store, you may find that is easier to call the store directly. However, if that doesn't work, calling GameStop's corporate customer service might be your best option.

In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program.

Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly:

  • Before calling, make sure that you have the necessary information to complete your call. This should include your order number, loyalty card number, the name and serial number of the product that you are inquiring about or any correspondence that you've received from GameStop regarding your issue.
  • If you are calling about a GameStop store, make sure you have the store address handy. Local store addresses can be found on your receipt or on the GameStop website.
  • Have a pen and paper handy when calling GameStop. Taking notes during your call can be a big help if you need to escalate your case.

How Do People Feel About Their Calls to GameStop Customer Support?

There appears to be a range of opinions on the quality of GameStop phone-based customer service. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website.

What Kind of Issues Can GameStop Customer Support Resolve?

GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online.

You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly.

What Can't Be Resolved by Phone With GameStop?

GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores.

What Can I Do If I Am Unhappy With My Call to GameStop?

If your call to GameStop didn't go well, don't give up on trying to resolve your concern. You still have options or resolving your situation.

First, review the notes you took during the call. If you didn't take notes, jot down what happened during your conversation with GameStop. You can refer to this in future conversations with GameStop customer service representatives.

Next, try calling back. Some customer service agents have more experience and knowledge than others. These representatives may be better able to provide assistance and resolve your complaint.

If calling doesn't work, you still have a few options. Visit GameStop online and fill out their customer service form. Another option is to get in touch via the company's social media platforms. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute.

Another option is to visit a GameStop store. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone.

Customer Number 800-883-8895 - by the Numbers

Número de teléfono para marcar800-883-8895
Devolución de llamada disponibleNO
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 9 am-5pm, sáb 10 am-3pm EST
El mejor momento para marcar9:30 am
Navega por el laberinto del teléfono a un humanoPresione 1 en el primer menú.
Espera promedio
Espera actual37
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, facebook, web
Calidad de la comunicación82%
Calidad de la ayuda83%
Votos de los clientes7,863
Información actualizada por última vezMon Oct 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GameStop's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de GameStop, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente GameStop. Este número de teléfono es el mejor número de teléfono de GameStop porque 20,202 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-883-8895 incluyen Refund a Charge, Lost Gift Card, Account Access, Gift Card Code Won't Work y otros problemas de servicio al cliente. El GameStop centro de llamadas al que llama tiene empleados de Texas y está abierto Mon-Fri 9am-5pm, Sat 10am-3pm EST según los clientes. En total, GameStop tiene 3 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con GameStop representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting GameStop - by phone or otherwise

Si bien 800-883-8895 es el mejor número gratuito de GameStop, existen 6 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros GameStop clientes, es llamando a su 877-676-4263 número de teléfono para su Servicio al Cliente departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 877-676-4263 para Servicio al Cliente. Si cree que esta información es inexacta o conoce otras formas de comunicarse con GameStop, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for GameStop.

What is GetHuman's Relationship to GameStop?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GameStop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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