Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Servicio al Cliente
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

Snow chain on car rental to go skiing
I scheduled an automatic bill pay , but I haven't yet been charged with it in my card...
I got put in hospital due to Covid and then got out and then send back in with pneumoni...
Would like to speak about my bill
I have a billing question.
Scheduling appointment to change gas meter
Power has been out since yesterday. When will it be restored? Marshall Rd Medina NY. I...
We have no power to our house due to the high winds. Is there a time frame when we can...
My father without power he is deaf so I need to know if there is an estimated time for...
Who put money into my account?
Need a meter installation (for my furnace) and no one is calling me back to schedule it
Power is partially out @ my house and neighbors house. Transformer possibly?
I don’t use grid anymore and it keeps charging my bank account ** dollars I want it to...
I paid my bill on November **th and it still says I owe but I paid it and I have proof...
Set up payment plan due to low income
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Servicio al Cliente
5 minutos77
800-322-3223
Servicio al Cliente
15 minutos212
Online Help
Servicio al Cliente
<2 horas310
718-643-4050
Servicio al cliente del área metropolitana de Nueva York
2 minutos345
781-907-1000
Servicio al cliente internacional
10 minutos380

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