Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Servicio al Cliente
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

need to pay bill in collections on closed account
I have leave on for landlord for my property I want to suspend that until further notice
I need to pay a bill. they won't accept my account number
I am trying to stop gas service at my old apartment, zip code *****.
I want to stop gas service at my old address, **** Prospect Place, Brooklyn NY *****.
I called to transfer service almost a month ago and went to the property for the first...
I want to pay the amount due for my gas bill. I do not have the full account number to...
Power in our house completely shut off, but when we initiate the stove everything turns on?
Do u send people to knock on your door? Saying they r from national grid?
Need rates at my house, kilowatts
Need to transfer account ownership from * person to another.
Checking on gas appointment today
Trying to transfer service out of my mothers name and put in my name
I would to get service transferred until my name
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Servicio al Cliente
5 minutos77
800-322-3223
Servicio al Cliente
15 minutos212
Online Help
Servicio al Cliente
<2 horas348
718-643-4050
Servicio al cliente del área metropolitana de Nueva York
2 minutos249
781-907-1000
Servicio al cliente internacional
15 minutos418

Does GetHuman work with National Grid?

GetHuman does not work with National Grid's customer support operations, directly or in any other way. GetHuman has no partnership or relation to National Grid at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check National Grid's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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