Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Servicio al Cliente
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

I think my bill is wrong. I didn't use it much, but I have to pay ***.**. I live on the...
Upstate New York electrical account setup
I need to change the name on the mailing address for bills sent to this account
We have a work order for our property, I'm reaching out to find out what date nation gr...
Need to add a new phone number to my account
Trying to switch the name of the billing to my name in the house I just bought
I need to Set up a payment plan
Gas service on account **********
I have appointment for today for reconnecting but still don't see anyone coming
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Servicio al Cliente
5 minutos77
800-322-3223
Servicio al Cliente
15 minutos212
Online Help
Servicio al Cliente
<2 horas350
718-643-4050
Servicio al cliente del área metropolitana de Nueva York
2 minutos251
781-907-1000
Servicio al cliente internacional
8 minutos420

Does GetHuman work with National Grid?

GetHuman does not work with National Grid's customer support operations, directly or in any other way. GetHuman has no partnership or relation to National Grid at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check National Grid's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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