Contact Nintendo

The best of the 3 ways to get in touch with Nintendo by GetHuman

Nintendo Phone Number
800-255-3700 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Nintendo rep
  • Pro tips & talking points
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Nintendo Live Chat
Nintendo customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Nintendo:

I have forgotten the PIN code to my parental controls on my Nintendo switch. All I need...
I need to reset my parental control pin for my Nintendo switch
I purchased an e-card and accidentally scratched off the part of the code what can I do?
Checking on an order it’s been a while n haven’t received it
Wondering where my order is *****
Pre Ordered Mario *D allstars weeks ago with money and gold points and pre order is gon...
Mailed my switch to get fixed, it was never received.
We want to buy a console with Mario Cart included. Don’t know what to buy as we are old...
Good morning this is Cindy Rios i’m trying to call your phone but you never answer the...
I need a refund I they stole my money
Charged for eshop but haven’t received items been over ** hrs
Game was charged on my debit card, but game was not downloaded. Error code was given.
I was double charged for a game I purchased for a Nintendo switch on the Nintendo Eshop
I'd like to know if there's a way to get my account back, even though my DS is broken a...
Why can’t I play Xocom * without internet? Can you help me establish a way to do so
More customer issues

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Nintendo contact information - compared

Above are our top recommendations for how to contact Nintendo, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Nintendo by looking at which ones are the fastest and which ones other customers recommend the most for solving Nintendo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Nintendo across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Servicio al Cliente
2 minutos184
Live Chat
Servicio al Cliente
2 minutos318
Servicio al Cliente
<3 horas240

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