Contact Prometric

The best of the 8 ways to get in touch with Prometric by GetHuman

Prometric Phone Number
800-775-3926 · Servicio al Cliente
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  • Current hold time
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  • Fastest way to talk to a real Prometric rep
  • Pro tips & talking points
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Prometric Live Chat
Prometric customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Prometric:

Hello,**I have been taking my last MCP exam many years back. I am planing to start taki...
I am trying to reschedule my exam but when I put my confirmation number on the prometri...
My Name is Betty Ollison. I am trying to find out where to send my renewal form, now si...
I have been having issues rescheduling my life insurance exam on your website. It keeps...
Need cna certificate. Didn't receive it yet.
I need to know how I can renew my certificate
I want to change a test date from April to August
Like to change testing date
Is a drivers license and birth certificate or ssc card accepted as two forms of ID?
I received a letter a while ago to renew my CNA License and I filled out the applicatio...
I need the middle initial on my license changed before they are emailed out. I went to...
I would like to renew my cna certification
Calling in regards to my Michigan CNA license renewal, I was charged and wanted to make...
Schedule a refund for an exam that could not be scheduled at a testing center and my my...
My card authorisation failed in prometeric
More customer issues

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Prometric contact information - compared

Above are our top recommendations for how to contact Prometric, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Prometric by looking at which ones are the fastest and which ones other customers recommend the most for solving Prometric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Prometric across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
800-775-3926
Servicio al Cliente
38 minutos219
800-306-3926
Re-agenda de citas
38 minutos208
866-776-6387
Servicio al Cliente
14 minutos73
Live Chat
Servicio al Cliente
15 minutos67
pro.GlobalCandidateServices@prometric.com
Servicio al Cliente
<38 horas128
800-853-6769
Apelaciones
38 minutos276
Online Help
Servicio al Cliente
<2 horas275
800-967-1139
Programe una prueba
2 minutos322

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