Contact Prometric

The best of the 8 ways to get in touch with Prometric by GetHuman

Prometric Phone Number
800-775-3926 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Prometric rep
  • Pro tips & talking points
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Prometric Live Chat
Prometric customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Prometric:

I have renewed my CNA license, but I haven't received the certificate yet. And it's bee...
My CNA lapsed in November of ****. Previously, my employer had a unit you can work on t...
I need someone to call me
I need to renew my lapsed CNA. I need to know if I can just renew it and pay the fee or...
Hello,*I have sent CNA Re-certifications in multiple times only to have letters sent to...
Renew my lapsed CNA have been trying for months
I did my test last two month and I haven't received my license but on my mailing addres...
Dear sir"*Iam not received my confirmation email due to iam put wrong email address*iam...
I took the CNA course at my college in Texas and I never received an email from prometr...
I think I misplaced my CNA license and checking to see when it expires
Just wanna check if my license has expired I don't believe so I just misplaced the new...
Want to check to see if my license has expired I missed placed it and the one I have sa...
I did my test last two months, and I haven't received my license
I did my test last two month, and I have received my license
I took the test for CNA , I never received my license
More customer issues

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Prometric contact information - compared

Above are our top recommendations for how to contact Prometric, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Prometric by looking at which ones are the fastest and which ones other customers recommend the most for solving Prometric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Prometric across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
Servicio al Cliente
38 minutos219
Re-agenda de citas
38 minutos280
Servicio al Cliente
9 minutos145
Live Chat
Servicio al Cliente
10 minutos67
Servicio al Cliente
<38 horas200
38 minutos348
Online Help
Servicio al Cliente
<2 horas347
Programe una prueba
2 minutos260

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