How do I talk to a live human at Chase Auto Finance?
A:Must choose an option 1-2, then you must enter your "Account # or Phone #.".Our free phone can also navigate phone menus to get a live human at Chase Auto Finance for you.
Q:
Does Chase Auto Finance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Chase Auto Finance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Chase Auto Finance phone number to document the phone system.
Here is how our research team describes the way the Chase Auto Finance phone system greets you: If you are an auto finance customer, press 1. Dealer, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-2, then you must enter your "Account # or Phone #."
Below are some clips we've found from Chase Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"This call will be monitored and recorded and your voice may be used for verification.
Welcome to Chase Auto.
If you're an auto finance customer, press one. Dealer, press please enter your account number or your Social Security number."
Excerpt from a call with Chase Auto Finance
Thursday, January 9, 2025 12:45 PM
The first phone menu
"This call will be monitored and recorded.
And your voice may be used for verification.
Welcome to Chase Auto.
If you're an auto finance customer, press one.
Dealer, press two."
Excerpt from a call with Chase Auto Finance
Thursday, June 13, 2024 8:02 PM
What are the hours and when should I call?
Chase Auto Finance operates the call center for this 800-336-6675 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 706 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Chase Auto Finance at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chase Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chase Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Chase Auto Finance is Sunday.The most busy day to call is Monday, which averages 188% more phone calls by comparison.Again, this is based on a sample of 706 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
I have a Chase auto loan that I'm getting close to finishing. I wanted to know about the pay-off process, and how much is left if I paid it off today. While I have paid most of it, if I can avoid that last bit of interest at the end, I will. I couldn't quite figure out what that amount would be, so I decided to just call Chase and ask.
When I called, I was a bit caught off-guard when it said, "This call may be monitored and recorded, and your voice may be used for verification." I'm not sure how they could have my voice recorded already for verification, but I guess stranger things have happened. Then after that little science fiction-like introduction, it said, "Welcome to Chase Auto. If you are an auto finance customer, press 1. Dealer, press 2."
I pressed one since I am a customer and it gave me a new array of options. This time it said, "Please enter your account number or social security number, please enter your account number or your social security number. For general information on the lease, mailing address, or online options, press 2." I entered my social security number twice since I didn't have the account number but it didn't seem to recognize me. After the second time, it gave me a new set of options that helped me get to someone.
This time it said, "For online assistance press 1. For our mailing address press 2. To speak with a customer service specialist, press 0." I chose to speak with customer service and it asked me to hold. The hold was almost non-existent and I was connected right to Angela which I appreciated as she was helpful. While the directory took some time to navigate, within five minutes of talking to Angela I had my pay-out amount emailed to me.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call Chase Auto Finance
If you have time to do a bit of reading before you call Chase Auto Finance, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Chase Auto Finance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Chase Auto Finance is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Chase Auto Finance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Chase Auto Finance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chase Auto Finance agent. This phone number is Chase Auto Finance's best phone number because 30,152 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-336-6675 include Repayment question, I need a lien release, Make a payment, Check account balance and other customer service issues. Rather than trying to call Chase Auto Finance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Chase Auto Finance has 1 phone number. It's not always clear what is the best way to talk to Chase Auto Finance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Chase Auto Finance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chase Auto Finance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
