Contact Royal Mail

The best of the 5 ways to get in touch with Royal Mail by GetHuman

Royal Mail Phone Number
03457 740 740 · Servicio al Cliente
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Royal Mail Live Chat
Unfortunately, Royal Mail does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Royal Mail:

I have been informed by Royal Mail that my mail item cannot be delivered
Dear Royalmail Service,*on *th January we sent from the Post Office addressed *** West...
Hello, I brought an item on ebay which has been posted with wrong postcode on.*The tra...
I ordered stuff from asos and I want the stuff to be left in an inpost locker at the lo...
How can I find out if my post was redirected without my consent
Hi, my name is Wanda Rwamudatinya i did'nt get my parcel from London to waterford*Irela...
The tracking number am chasing is :-JH*********GB*I have had the following message for...
My collection was missed by the Royal Mail to day please arrange a collection as soon a...
I had a collection arranged for today and had a tex stating they could not collect as t...
on Monday ** November ****, I paid £**.** for a small parcel to be sent to Jamaica. I...
Want my tracked post return ed
tracking reference number LE*********GB. Can you please support to release them from cu...
I redelivered my order. Please give me information about my parcel it’s very important...
Hello what the situation to my pack, is the tracking RN*********GB
Please can I have an update on where is my order?**I made a purchase on November **th...
More customer issues

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Royal Mail contact information - compared

Above are our top recommendations for how to contact Royal Mail, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Royal Mail by looking at which ones are the fastest and which ones other customers recommend the most for solving Royal Mail customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Royal Mail across the following mediums: Phone, Email, Web, Twitter.

Phone number / contactWaitVotes
03457 740 740
Servicio al Cliente
3 minutos430
Servicio al Cliente
<29.5 horas222
Servicio al Cliente
87 minutos93
Online Help
Servicio al Cliente
<2 horas159
Servicio al Cliente
2 minutos428

Does GetHuman work with Royal Mail?

GetHuman does not work with Royal Mail's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Royal Mail at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Royal Mail's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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