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PSE&G Customer FAQ

Top Answers & How-to Guides

What is PSE&G's Phone Number?

The question we are asked most often is about how to talk to PSE&G customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about PSE&G customer service, get an answer now.

Recent PSE&G Customer Questions

how do I make a comment on customer service?

To share a comment about PSE&G's customer service, you can do so in a couple of ways. If you're logged into your online account, go to the "Contact Us" section. Here, you'll find a form where you can leave your feedback. Alternatively, you can call their customer service line and they will assist in taking down your comments. Please remember to provide as much detail as possible so they can better understand your feedback or concerns.
Asked Apr 8, 2024 3:25 PM

Help me with my PSE&G customer service issue

Billing and Payments

How can I pay my bill online?

PSE&G allows customers to easily pay their bills online by visiting the official website. After creating or logging into an...

How can I set up automatic bill payments?

Customers can establish automatic bill payments with PSE&G through their online account on the website or the PSE&G mobile app....

How do I sign up for paperless billing?

To enroll in paperless billing with PSE&G, customers should visit the website's billing section, log in or create an account,...

What are the available payment options?

PSE&G provides several payment options for customers, including online payments via credit or debit cards, automatic...

What are the different billing and payment options for businesses?

PSE&G provides numerous billing and payment methods for businesses, including paper and electronic billing. Payment options...

What is the process for disputing a bill with PSE&G?

To dispute a bill with PSE&G, customers should thoroughly review their bill, assemble supporting documents, and communicate the...

Service Issues

What should I do if I experience a power outage?

In case of a power outage, first check if it is just your home or a wider area issue. Stay updated via local news if it is...

How can I report a gas leak or emergency?

In the event of a gas leak or emergency, it is crucial to evacuate the area and call local emergency services or 911. PSE&G...

Can I transfer my service to a new address?

PSE&G allows customers to transfer their service to a new address by notifying them of the change, providing the new...

Energy Programs

What energy-saving programs and incentives are available?

PSE&G provides various energy-saving programs and incentives to help customers reduce energy costs and enhance efficiency....

What are the qualifications for low-income energy assistance programs?

Low-income energy assistance programs from PSE&G have income thresholds based on household size and may vary each year....

How do I enroll in energy-saving programs offered by PSE&G?

To enroll in PSE&G's energy-saving programs, individuals should visit the PSE&G website, where they can explore residential...

Can I view my energy usage online with PSE&G?

Yes, customers can access their energy usage online via PSE&G's website, offering insights into electricity and gas...
We look to the PSE&G issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
PSE&G issues reported to GetHuman
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