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Paychex Customer FAQ

Top Answers & How-to Guides

What is Paychex's Phone Number?

The question we are asked most often is about how to talk to Paychex customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I integrate Paychex with my existing accounting software?

Paychex provides a variety of integration options for connecting with different accounting software, which can improve payroll...
Ask any question you have about Paychex customer service, get an answer now.
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Recent Paychex Customer Questions

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Services Offered

What services does Paychex provide?

Paychex provides a wide variety of services including payroll processing, human resources solutions, benefits administration,...
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What is the cost of using Paychex?

The cost of Paychex can vary based on the chosen services, business size, and individual needs. It typically uses a...
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Can Paychex handle payroll taxes and filings?

Paychex provides comprehensive payroll tax services, automating the calculation, withholding, and payment of taxes, ensuring...
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Can Paychex assist with employee benefits administration?

Paychex does provide services for managing employee benefits, including enrollment, compliance, and employee communication....
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Can Paychex assist with recruitment and talent management?

Paychex provides a range of services to assist businesses in recruitment and talent management, including applicant tracking...
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Reporting and Compliance

What reports and analytics does Paychex offer?

Paychex provides various reports and analytics to assist businesses in managing payroll and HR efficiently. Key offerings...
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Is Paychex compliant with local, state, and federal regulations?

Paychex focuses on ensuring compliance with local, state, and federal regulations through expert guidance and services. They...
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What is the process for handling employee terminations?

The procedure for managing employee terminations varies based on company policies and local laws. Paychex suggests starting...
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Integration and Onboarding

Can I integrate Paychex with my existing accounting software?

Paychex provides a variety of integration options for connecting with different accounting software, which can improve payroll...
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How does Paychex handle employee onboarding?

Paychex offers an efficient employee onboarding solution that streamlines paperwork and documentation through digital tools....
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Support and Security

What security measures does Paychex have in place to protect my data?

Paychex prioritizes data security by implementing advanced encryption for both data transmission and storage, enforcing strict...
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What support options are available if I have issues with Paychex?

Paychex provides a variety of support options, including a customer service hotline for direct assistance, a comprehensive...
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Payroll Processing

How frequently does Paychex process payroll?

Paychex allows businesses to choose from various payroll processing options, including weekly, bi-weekly, semi-monthly, or...
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Does Paychex offer training resources for employees?

Paychex offers a range of training resources aimed at supporting both employers and employees, including onboarding tools,...
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What industries does Paychex serve?

Paychex serves a variety of industries, including healthcare, manufacturing, retail, construction, professional services,...
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We look to the Paychex issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Paychex issues reported to GetHuman
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