Restoration Hardware Customer FAQ

To track an order from Restoration Hardware, customers can typically visit the official website and log into their account. Once logged For those who do not have an account, it is usually possible to track an order using the confirmation email, which often contains a tracking link. Clicking on this link can lead to live updates on the order's location and expected delivery date. In addition to online options, customers may also find customer service resources on the website, which can assist with different inquiries concerning order tracking. It is important to remember that shipping details and times can vary based on the selected shipping method and delivery location, so it may be helpful to check those details as well. For the most accurate and specific information, looking directly on the current web page will provide the latest resources and instructions regarding order tracking....

Restoration Hardware has specific policies regarding order cancellation and modification, which can vary depending on the circumstances For most orders, particularly custom items or special orders, cancellation may not be possible after the order has entered production. If a customer is seeking to modify an order, such as changing an item or its quantity, it is essential to check the order status soon after placing it. It is also worth noting that certain items, especially those marked as final sale, may be ineligible for cancellation or modification. To gain more clarity regarding the specific details of an individual order, one should review the company's current policies available on their website. The policies are typically outlined in the customer service section, along with additional information on returns and exchanges. This can provide the most accurate guidance based on the type of order placed....

Restoration Hardware products are available through various channels, primarily through their official website, rh.com. The website...

Restoration Hardware offers a warranty on their furniture that typically includes coverage against defects in materials and workmanship. It is also important to note that warranties do not usually cover wear and tear from regular use, nor do they cover damage resulting from improper care or maintenance. For customers seeking more comprehensive protection, Restoration Hardware may also offer additional care plans or product protection plans for select items, which could extend the coverage beyond the standard warranty. I recommend checking the current web page for detailed warranty information related to specific items or categories, as well as any updates or changes to their warranty policy. This can provide a clearer understanding of what is covered and for how long, ensuring that you make an informed decision regarding your investment in Restoration Hardware furniture....

Yes, customers can indeed see Restoration Hardware products in-store before making a purchase. Restoration Hardware has a number of Showrooms often showcase a curated selection of RH products, allowing visitors to visualize how the pieces would look in their own homes. In addition, many showrooms feature inspiration rooms that display styles and layouts, helping customers envision how the furniture can be integrated into their spaces. To find the nearest showroom or to check the current selection available, individuals may want to visit RH’s official website. There, one can access store locations and potentially see if appointments are needed for visits....

Restoration Hardware offers a customer-friendly return policy that aims to provide a hassle-free experience for its shoppers. Generally, Many items that are personalized or customized may not be returnable, so it is advisable to review the product details at the time of purchase. When initiating a return, customers are typically required to provide a receipt or proof of purchase. Restoration Hardware has specific guidelines for larger items, such as furniture, which often require a scheduled pickup for return. Customers should ensure that they have sufficient details regarding the return process specific to larger deliveries. Additionally, the company may offer exchanges or store credit if a return is not possible or preferred. For more detailed information about exceptions, refund processes, or any updates to the return policy, customers may find it helpful to check the current web page for comprehensive guidelines. Being informed about the policies can enhance the shopping experience and provide peace of mind while making purchases at Restoration Hardware....

Restoration Hardware does not typically offer international shipping for its products. The company primarily focuses on serving customers...

Returning an item purchased from Restoration Hardware can be a straightforward process, provided the correct steps are followed. Restoration To initiate a return, one should start by locating the order number and the associated receipt. This information is usually found in the confirmation email that was sent at the time of purchase. Restoration Hardware usually provides options to return items through their online portal. By visiting the current website, customers can find detailed instructions that guide them through the return process. If returning an item in store is an option, it is important to bring the original receipt as well as the item in its original packaging, if possible. For larger items that were delivered via white glove service, Restoration Hardware may arrange for the item to be picked up. Customers should ensure that the item is clean and free from damage to avoid any complications during the return process. For up-to-date information regarding returns, it is advisable to refer to the relevant section on the current website, which provides comprehensive policies and instructions....

Restoration Hardware accepts a variety of payment methods to accommodate the diverse needs of its customers. Typically, customers can For customers who prefer digital payment options, certain online transactions might also allow for the use of services like PayPal. Furthermore, gift cards issued by Restoration Hardware can often be utilized for purchases both online and in physical locations. To ensure the most accurate and up-to-date information regarding accepted payment methods, it is advisable for customers to visit the official Restoration Hardware website. There, one can find detailed information and any potential changes to payment policies....

Yes, Restoration Hardware offers gift cards that can be purchased for use in their various stores and online at rh.com. Gift cards...

Restoration Hardware does offer catalogs that showcase their extensive collections of furniture, decor, and design inspirations. Customers...

The RH Members Program is a special subscription service offered by Restoration Hardware designed to enhance the shopping experience To become a member, an individual usually needs to sign up for the program through the RH website or in-store, where they may be required to pay an annual membership fee. In return, members gain access to a variety of enriching experiences, including first access to new product releases and invitations to exclusive events. This initiative is meant to cultivate a community of enthusiasts who appreciate the design aesthetic and quality that RH represents. Additionally, members may also have the advantage of utilizing design services, which allow them to engage with RH's experienced design consultants. These consultants can assist members in creating cohesive and stylish spaces by providing personalized advice on furniture selections and interior design. It is worth noting that the particulars of the RH Members Program may evolve, so it is advisable for anyone interested to check the current offerings and benefits directly on the RH website. There, prospective members will find detailed information on membership costs, benefits, and how to enroll. This ensures that individuals have the most accurate and comprehensive information regarding the program....

Restoration Hardware does indeed offer design services to assist customers in creating the perfect aesthetic for their spaces. The These design services can be beneficial for customers looking to refresh a single room or undertake a complete home renovation. The professionals typically work closely with customers to understand their vision, functional requirements, and lifestyle considerations. This collaborative approach ensures that the final design reflects the customer's personal style while maintaining the signature look associated with Restoration Hardware. Additionally, customers may have the opportunity to receive personalized recommendations based on the latest trends in home décor and the extensive collection offered by Restoration Hardware. For more specific information regarding the design services, including details on how to access these services and any associated costs, it may be useful to check the current web page. There, customers can find comprehensive details about the offerings and any necessary contact information....

The process for applying to the RH Members Program is designed to be straightforward and user-friendly. First, individuals interested To apply, potential members should look for a dedicated section on the website related to the RH Members Program. There, they will likely find instructions on how to sign up. Generally, this involves creating an account with RH, which may require providing personal information such as name, email address, and possibly some payment information. After submitting the application, individuals will usually receive confirmation of their membership status via email. It is important for applicants to ensure they read all terms and conditions associated with the program to fully understand the membership benefits and responsibilities. For more specific inquiries or up-to-date details regarding the application process, interested individuals can always refer to the current web page dedicated to the RH Members Program....