TAP Portugal Customer FAQ

To add a checked bag to a TAP Discount flight, you can do so during the booking process or by managing your booking after purchase. You can typically add luggage by accessing your reservation online and selecting the option to add a baggage allowance for an additional fee. Be aware that fees may vary based on your destination and specific fare conditions.

For inquiries related to refunds or any money owed to you due to a flight cancellation, please refer to the specific policies outlined by TAP Portugal. There should be information available regarding how long it typically takes for refunds to be processed and any forms that may need to be completed. For the most accurate and relevant details, check the official TAP Portugal resources available on this page.

We understand your frustration. Unfortunately, if there are issues with online payment for seat upgrades and you experience disconnection during customer service calls, we recommend checking the most up-to-date contact information right here on this page. There may be alternative methods for completing your upgrade, including reaching out through different customer service channels.

To claim a refund due to cancellation with TAP Portugal, you need to submit a refund request through the TAP website. Make sure to provide your booking reference and any relevant details regarding your cancellation. Refunds are processed according to the fare rules applicable to your ticket.

There is a link to the most up-to-date contact information right here on this page that you are viewing.