The Weather Channel Preguntas frecuentes de los clientes

Principales respuestas y guías prácticas

¿Cuál es el número de teléfono de The Weather Channel?

La pregunta que nos hacen con más frecuencia es cómo hablar con el servicio de atención al cliente de The Weather Channel. Haga clic aquí para obtener información de contacto, opciones de correo electrónico y chat, cómo conseguir una persona en vivo, tiempos de espera y más.

¿Con qué frecuencia se actualiza la información meteorológica en Weather.com?

La información meteorológica en Weather.com se actualiza periódicamente para proporcionar a los usuarios los datos más precisos y actualizados. Las condiciones climáticas...
Haga cualquier pregunta que tenga sobre el servicio de atención al cliente de The Weather Channel y obtenga una respuesta ahora.

The Weather Channel preguntas recientes de los clientes

my email address is rkingsbury5@gmail. I have a premium subscription; however, with the new app I am unable to log in or get a reset link. I need assistance.

We're sorry to hear that you're having trouble logging in to your premium account on the new app. There can be a variety of reasons for this issue. Please make sure you're entering your email and password correctly when trying to log in. In case you've forgotten your password, you can request a password reset link within the app. If you're not receiving the reset link, it's possible that it's being sent to your spam or junk email folder. If none of these solutions work, please remember there's a link to the most up-to-date contact information right here on this page that you are viewing. They'll be more equipped to assist you with this specific issue.
Preguntado May 13, 2024 6:58 PM

App is showing landscape only on my iPad. Will not rotate. Need fix if possible

We're sorry to hear you're experiencing an issue with The Weather Channel app on your iPad. This could be caused by your iPad's screen orientation lock feature. To check, swipe down from the top-right corner of your screen to open the Control Center, and see if the rotation lock button (a circular arrow around a padlock) is activated. If it is, tap it to turn it off, and your app should rotate accordingly. If this doesn't resolve the issue, try updating the app or restarting your device. If you're still having trouble, it could be a bug. We suggest reporting it via the app's feedback section.
Preguntado Apr 29, 2024 10:37 PM

The map on my laptop no longer displays roads

We're sorry to hear that you're dealing with this issue. Please ensure that you have the latest version of our website running. Try clearing your browser cache and cookies as this often removes glitches or bugs. If the problem persists, check if your browser's configuration settings or add-ons might be causing obstruction. If none of these works, it might be a temporary issue with The Weather Channel's site, which usually gets resolved quickly. If it doesn't, report the problem to our technical team. We apologize for any inconvenience and thank you for your patience and understanding.
Preguntado Apr 9, 2024 7:13 PM

How do I make a submission to the Best-in-State series?

The Weather Channel does not currently have a direct submission process for their Best-in-State series. The series features the best weather videos from each state, but they're typically sourced and selected by The Weather Channel's team. It's not possible for the general public to make direct submissions. To potentially get your weather-related video noticed, you could share it on social media platforms and tag The Weather Channel. However, there's no guarantee that it will be included in the Best-in-State series.
Preguntado Mar 7, 2024 5:43 PM

I would like to know how to make a submission to the Best-in-State series.

We're sorry, but The Weather Channel does not accept submissions for the Best-in-State series. The series is produced by our team of experienced meteorologists and research analysts who compile data and statistics to pinpoint the best weather phenomenon in each state. Stay tuned to The Weather Channel for updates on the Best-in-State series and other similar programs.
Preguntado Mar 5, 2024 12:09 AM

Ayúdame con mi problema de servicio al cliente The Weather Channel

Website Management

¿Cómo elimino o administro mis ubicaciones en Weather.com?

Weather.com o The Weather Channel es un sitio web nacional de noticias y pronóstico del tiempo con pronósticos de todo el mundo. Cuando usted...

Feedback

¿Cómo doy retroalimentación al Weather Channel o Weatherchannel.com?

The Weather Channel anima a los fans a enviarles comentarios tanto positivos como negativos. Puede enviar sus comentarios sobre una variedad de...

Forecast Accuracy

¿Qué tan preciso es el pronóstico del Weather Channel?

La precisión del pronóstico de Weather Channel es altamente confiable. Con tecnología meteorológica avanzada, un equipo de meteorólogos experimentados,...

Information Update Frequency

¿Con qué frecuencia se actualiza la información meteorológica en Weather.com?

La información meteorológica en Weather.com se actualiza periódicamente para proporcionar a los usuarios los datos más precisos y actualizados. Las condiciones climáticas...
Analizamos los The Weather Channel problemas que los clientes han informado a GetHuman para decidir qué preguntas son las más comunes y cuánto tiempo dedicar a investigar cómo resolverlas.
The Weather Channel problemas reportados a GetHuman
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