OptionsHouse Customer Service

Phone Number & Contact Info

OptionsHouse's Best Phone Number

877-653-2500
Toll-free·Calls Customer Service·Most popular OptionsHouse number
Q:

How do I talk to a live human at OptionsHouse?

A:Press 4 to get to general account information.
Q:

Does OptionsHouse offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm CST. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this OptionsHouse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 to get to general account information.

What are the hours and when should I call?

OptionsHouse operates the call center for this 877-653-2500 phone number Mon-Fri 7am-7pm CT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this OptionsHouse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like OptionsHouse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call OptionsHouse is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call OptionsHouse

In summation, the best day to call OptionsHouse is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that OptionsHouse staffs the call center well on Wednesday.

Why Customers Call OptionsHouse

If you have time to do a bit of reading before you call OptionsHouse, we recommend you read over some of our problem-specific articles.

What is OptionsHouse?

OptionsHouse is an online brokerage platform that empowers traders to invest, trade, and manage their portfolios with ease. Designed for active and options traders, OptionsHouse offers a powerful suite of tools, educational resources, and a user-friendly interface, making it ideal for both beginners and experienced investors. With OptionsHouse, users can execute trades on stocks, bonds, mutual funds, ETFs, and more, at competitive commission rates. The platform provides advanced trading technology, real-time streaming quotes, customizable dashboards, and risk management tools to help investors make informed decisions. Additionally, OptionsHouse offers a wide range of educational materials, including webinars, tutorials, and articles, to help traders enhance their knowledge and skills. Overall, OptionsHouse is a comprehensive platform that combines advanced trading features with educational resources to support investors in maximizing their trading potential.

What types of accounts does OptionsHouse offer?

OptionsHouse offers a variety of accounts, tailored to meet different investment objectives. The main account types include Individual, Joint, Traditional IRA, Roth IRA, Rollover IRA, and Corporate accounts. The Individual account allows an individual to invest in stocks, options, ETFs, and mutual funds. The Joint account allows multiple individuals to share an account, which is ideal for couples or business partners. Traditional, Roth, and Rollover IRAs offer tax advantages and are suitable for retirement savings. The Corporate account is designed for businesses and allows trading in stocks, options, and ETFs. OptionsHouse also offers Education Savings Accounts (ESA) for education-related expenses. Whether you are an individual investor, a couple, a business, or planning for retirement or education, OptionsHouse has a range of account options to support your unique investment needs.

What are the commission fees for trading on OptionsHouse?

The commission fees for trading on OptionsHouse are straightforward and competitive. For stock trades, the fee is just $4.95 per trade. OptionsHouse has a clear pricing structure, with options trades priced at $4.95 plus $0.50 per contract. This pricing ensures that traders can benefit from cost-effective trading without compromising on quality or service. Additionally, OptionsHouse offers volume-based pricing, which means the more trades you make, the lower your cost per trade becomes. This transparent fee structure empowers traders to keep their costs low and maximize their potential profits. With OptionsHouse, you can trade with confidence knowing that you're getting competitive pricing, exceptional value, and reliable service.

Top OptionsHouse customer service problems

Click the link above to get answers to just about any OptionsHouse customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is OptionsHouse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OptionsHouse agent. This phone number is OptionsHouse's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-653-2500 include Get financial advice and other customer service issues. Rather than trying to call OptionsHouse first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, OptionsHouse has 1 phone number. It's not always clear what is the best way to talk to OptionsHouse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for OptionsHouse. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like OptionsHouse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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