NASA.gov Páginas de ayuda
NASA.gov Preguntas frecuentes del cliente, foro y servicio de ayuda en línea
NASA.gov Ayuda en línea en nasa.gov - Información y estadísticas
Dirección de la mesa de ayuda
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¿Cuál es el momento más ocupado para obtener ayuda?
Tiempo promedio de respuesta
Clasificar entre todas las formas para alcanzarlos
Otros medios de comunicación
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Calidad de la calificación de ayuda
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Cuando esto fue actualizado por última vez
El mejor número de teléfono
NASA.gov Páginas de ayuda: qué se debe saber
This is the NASA.gov help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for NASA.gov's best customer help page or faq or forum, this is the best entry point according to 552 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (202-358-0000) which we show above. Sometimes when you dig through the various help topics and volumes on nasa.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from NASA.gov agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contactando con NASA.gov: Información General
NASA.gov has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with NASA.gov using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 202-358-0000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like NASA.gov.
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GetHuman has no relationship with NASA.gov and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.