Liberty Mutual Phone Number

Calling Liberty Mutual customer service faster by GetHuman

888-398-8924
Customer service
Current Wait: 8 minutos (2m avg)
Hours: Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 11am-5pm EST; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Presione 4 y luego 0, luego #

Reasons customers like you called recently

document email number
I'm moving and I need to know what coverage I have during the move process
Declaration of my homeowner insurance policy *H**-***-*******-** I need copy to refina...
I have new insurance and need to cancel what I have with Liberty Mutual. i cannot find...
Would like to cancel a policy before it comes to effect -- *just* gave an agent informa...
I try to contact you several times my policy Is canceled due to non-payment . So many e...
Insurance coverage proof
The DMV needs proof of insurance.
We want to add a car to our policy.
I want to cancel my policy.
I would like to sign up the the Right Track device. How do I go about adding this devic...
Adding a new car you got email from my leasing company please add the car to my policy
A**-***-******-***I was trying to find out if I am still able to get my insurance payme...
Customer Service from a claim they never handled and lied about.
I need to cancel my policy
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Liberty Mutual's Phone-Based Customer Care

Liberty Mutual is an insurance company that operates in the United States. As the third-largest property and causality insurer in the country, it isn't surprising that it receives a lot of customer service calls each and every day.

Why Do People Call Liberty Mutual Customer Support?

People call Liberty Mutual customer support for a range of reasons, including:

  • Starting, changing or canceling insurance
  • Questions about available coverage
  • Help with getting repairs or estimates
  • Tracking or appealing a claim
  • Website technical support
  • Filing a complaint about a Liberty Mutual employee or insurance agent.

Best Practices for Calling Liberty Mutual Customer Service

  • Make sure you are calling the correct number. Liberty Mutual has numbers for general customer service as well as roadside assistance for its auto insurance policyholders.
  • Get relevant documentation together before placing your call. Documentation may include your account ID, insurance policies, contact information for lawyers, drivers, or contractors, as well as correspondence between you and Liberty Mutual or your insurance agent.
  • Make sure you can take notes during your call. These can come in handy later on if you have to connect with Liberty Mutual multiple times about your case.

How do Consumers Feel About Calling Liberty Mutual Customer Service?

Liberty Mutual policyholders appear to be generally satisfied with the level of service that they've received from the company's customer service department. There does not appear to be a pattern of complaints online.

What Kind of Issues can Liberty Mutual Customer Service Representative Resolve?

Liberty Mutual customer service representatives can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing and assisting with updating personal information.

What Can't Be Resolved With a Call to Liberty Mutual Customer Service?

The customer service agents at Liberty Mutual do not make decisions about policy or claim approvals. In addition, they do not set pricing for insurance premiums. While you may be able to request an investigation into a denial or a change in premium price, the customer service representative will not be able to change a decision made by the company's analysts.

Customer support agents also can't resolve issues between you and a third-party in a claim. While this is frustrating, it's important to not take out your anger on the agent.

What Should You Do If You Have an Unsuccessful Call with Liberty Mutual?

If you get off the phone with Liberty Mutual customer support and feel as though your issue was not handled correctly or that your questions were not given the attention they deserved, don't give up. You have options for resolving your case or getting the guidance you need.

Begin with reviewing the notes that you took during your call. You may be able to identify areas of miscommunication or misunderstanding that ended up derailing the call. If you didn't take notes, write down what you remember from the call.

Next, call Liberty Mutual back. Customer service agents have different levels of experience and training, which means that the next person who takes your call may be in a much better position to address your concerns.

If another call to Liberty Mutual is not successful, try other ways of connecting. Log into your Liberty Mutual online account and submit a request from your dashboard. Another option is to reach out through one of Liberty Mutual's social media profiles. Both of these options have the benefit of providing you with a written transcript of the communication, which could be helpful if you have to escalate your case.

Another option is to contact your insurance agent and ask for an intervention. He or she may be able to advocate for you with Liberty Mutual and help you get the resolution you desire.

Customer Number 888-398-8924 - by the Numbers

Número de teléfono para marcar888-398-8924
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 8 am-10pm, sáb 8 am-8pm, dom 11 am-5pm EST
El mejor momento para marcar2:30 pm
Navega por el laberinto del teléfono a un humanoPresione 4 y luego 0, luego #
Espera promedio
Espera actual8
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web
Calidad de la comunicación75%
Calidad de la ayuda77%
Votos de los clientes277
Información actualizada por última vezTue Oct 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Liberty Mutual's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Liberty Mutual, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Liberty Mutual. Este número de teléfono es el mejor número de teléfono de Liberty Mutual porque 6,132 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-398-8924 incluyen Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage y otros problemas de servicio al cliente. En lugar de tratar de llamar a Liberty Mutual, le recomendamos que nos diga qué problema tiene y luego, posiblemente, contactarlos por teléfono o por Internet. En total, Liberty Mutual tiene 4 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Liberty Mutual representantes, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Liberty Mutual - by phone or otherwise

Si bien 888-398-8924 es el mejor número gratuito de Liberty Mutual, existen 5 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Liberty Mutual clientes, es llamando a su 844-201-9420 número de teléfono para su nuevos clientes departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 844-201-9420 para nuevos clientes. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Liberty Mutual, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Liberty Mutual.

What is GetHuman's Relationship to Liberty Mutual?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Liberty Mutual. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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