National Grid Páginas de ayuda

National Grid Preguntas frecuentes del cliente, foro y servicio de ayuda en línea

Tiempo promedio para arreglar:(28 horas)
Tiempo más ocupado: 9:30am
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Tweet re: Pay BillTweet re: Update Account InfoTweet re: Setup Payment ArrangementTweet re: Cancel ServiceTweet re: Servicio de configuraciónAyuda con algo más

Recientes National Grid temas de ayuda buscados

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National Grid Ayuda en línea en nationalgrid-massachusetts.custhelp.com - Información y estadísticas

Dirección de la mesa de ayuda
https://nationalgrid-massachusetts.custhelp.com/app/ask/p/33,36/
Call-back disponible
NO
Departamento con el que interactúas
Customer Service
Horas de ayuda
24 hours, 7 days
¿Cuál es el momento más ocupado para obtener ayuda?
9:30am
Tiempo promedio de respuesta
28
Clasificar entre todas las formas para alcanzarlos
3
Otros medios de comunicación
phone, web
Comunicación calificación del cliente
87%
Calidad de la calificación de ayuda
88%
Votos para ayuda en línea
512
Cuando esto fue actualizado por última vez
Wed Apr 01 2020 08:00:00 GMT+0000 (UTC)
El mejor número de teléfono
800-642-4272

National Grid Páginas de ayuda: qué se debe saber

This is the National Grid help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for National Grid's best customer help page or faq or forum, this is the best entry point according to 52,224 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-642-4272) which we show above. Sometimes when you dig through the various help topics and volumes on nationalgrid-massachusetts.custhelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from National Grid agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contactando con National Grid: Información General

National Grid has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with National Grid using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-642-4272 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like National Grid.

Do National Grid and GetHuman work together?

GetHuman has no relationship with National Grid and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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