Granny ordered one item that turned in ordeal of blank invoice for paid item and being charged for other item she *udnt pay for but did

GetHuman-nnttwl's problema de servicio al cliente con Bradford Exchange de mayo 2021

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The issue in GetHuman-nnttwl's own words
I want the account to state that the bracelet is paid for and I want to get my money back for the ringhold and my account not to charge my card for these items again. ... The Bradford Exchange Niles IL I bought the always my granddaughter diamond bracelet and told tHe lady I wanted it paid in full. And it was but the imvoice doesn't have that it is paid for. Another package came with it that I did not order the love always ring holder. That was never discussed with me the invoice to the ring holder says paid. They both say thank u for ur payment. I don't want the ring holder I didn't order and I am not paying anymore. For the bracelet. I know they were paid in full for the bracelet. I want to know why the invoice is reading like it is and I want another saying it is paid for,for the bracelet and how to get my money back for the ring holder. I want to keep my grand daughters bracelet and for bradford exchange to send a invoice saying it is paid for and for them not to charge any thing else to my card. Thank you. Annette wiley
I end up with extra fees on my card . I don't like extra fees I'm not expecting. I'm on a set income and money is hard to get now.
Showing me the bracelet I paid ***.** on may *th **** is paid for and not charging me again and taking back the ring holder and sending me back the **.** I was charged for it. That won't pay back everything it cost me but I can forgive the rest.
I expected them not to pull something like this ordeal. I thought I would get my grand daughter the bracelet and I wudnt be tied up in a mess getting charged for something I didn't order .
I planned to call the next day they were open but I have had a health issue that has. Left me not being able to hear anything but muffled sounds since may **.is there another way to contact them until * get my hearing back.
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Bradford Exchange

I got the Always My Granddaughter Diam Bracelet and was sent sent the Love Always Ring holder also
Problema de servicio al cliente
Reported by GetHuman-nnttwl
may. 20º, 2021 - hace 2 años
Fixed
Visto por 35 clientes hasta ahora
Problema similar a 1271 otros
0 clientes que siguen esto
Items needed
Nombre en orden
Número de orden
Dirección de Envio
Dirección de correo electrónico en la cuenta (si corresponde)

Timeline

GetHuman-nnttwl comenzó a trabajar en este problema
may. 20º, 2021 1:00am
GetHuman-nnttwl compartió este problema con amigos en Facebook
may. 20º, 2021 1:01am
GetHuman-nnttwl indica que el problema aún no se ha solucionado.
may. 22º, 2021 6:34am
GetHuman-nnttwl indica que el problema aún no se ha solucionado.
may. 22º, 2021 6:35am
GetHuman-nnttwl indica que el problema aún no se ha solucionado.
may. 22º, 2021 6:46am
GetHuman-nnttwl indica que el problema aún no se ha solucionado.
may. 22º, 2021 6:46am
GetHuman-nnttwl confirmó que el problema está solucionado. ¡Hurra!
may. 24º, 2021 9:32pm
GetHuman-nnttwl confirmó que el problema está solucionado. ¡Hurra!
may. 24º, 2021 9:33pm
GetHuman-nnttwl confirmó que el problema está solucionado. ¡Hurra!
may. 24º, 2021 9:34pm