I reported a dispute with a charge on my Capital One Visa card of $***.** which was cha...

GetHuman3740816's customer service issue with Capital One from October 2019

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The issue in GetHuman3740816's own words
I reported a dispute with a charge on my Capital One Visa card of $***.** which was charged after I bought a Light weight mobility scooter after seeing a post on Facebook. I have gotten * emails from the site I bought the scooter from and I kind of tracking number. I know this scooter is being shipped out of China but have only been able to use the tracking number once. I got a second email from them telling me my order is on its way. when I click on the check my order button given me in the email they sent me now I get site cannot be found . when I click on the go to there store button on the email they sent me this too comes up site cannot be found. Now I have report this to Capital one as a possible scam and fraud my Confirmation number is ************** my name is Billy Williams I have heard nothing from them and now I am hearing nothing more from Capital One concerning this matter. Sure would like to know if capital One has learned anything as I was told you also have tried to email these people. I can forward the emails to capital one and give you the email if that will help any. Thank you .
GetHuman3740816 did not yet indicate what Capital One should do to make this right.
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How Do I Make a Payment to Capital One Using Billpay?How Do I Dispute a Charge with Capital One?What Do I Do If My Capital One Card Was Lost or Stolen?Why is my Capital One credit card currently restricted?
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Capital One

Customer service issue
Reported by GetHuman3740816
Oct 10th, 2019 - a mo ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
Similar issue to 10645 others
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GetHuman3740816 started working on this issue
Oct 10th 6:58pm