My internet bill has increased to an amount way above my current budget of what I can a...

GetHuman2189973's problema de servicio al cliente con Cox Communications de febrero 2019

10 vistas | 814 similar | 0 siguiendo
Ayuda con mi problema Cox Communications
Did that get it fixed?
Waiting to see if GetHuman2189973 fixed the issue with our suggestion.
The issue in GetHuman2189973's own words
My internet bill has increased to an amount way above my current budget of what I can afford. I signed into chat and the agent stated they would leave notes on my account and gave me a * to call in the morning. She said they could certainly assist me with some type of loyalty*military credit of some sort. When I called in the morning, there were no notes on my account as stated and the customer service agent did not assist me in any way except to tell me no there was nothing that could be done. I have been getting offers to bundle my Directv service with my internet which I have been holding off on only to remain a Cox customer but so far, no one has been able to assist me. Is there someone in the organization that could possibly assist me to remain a customer? Thanks in advance.

GetHuman2189973 did not yet indicate what Cox Communications should do to make this right.

How GetHuman2189973 fixed the problem

We are waiting for GetHuman2189973 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
¿Tienes Cox Communications problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2189973 fixes it.
This email address isn't valid

Cox Communications

Problema de servicio al cliente
Reported by GetHuman2189973
feb. 12º, 2019 - hace 2 años
Fixed
Visto por 10 clientes hasta ahora
Problema similar a 814 otros
0 clientes que siguen esto
Items needed
Nombre de la cuenta
Cuenta de email
Número de cuenta
PIN de cuenta
Número de teléfono de la cuenta
Dirección del servicio de cuenta

Timeline

GetHuman2189973 comenzó a trabajar en este problema
feb. 12º, 2019 2:28pm
GetHuman2189973 indica que el problema aún no se ha solucionado.
feb. 12º, 2019 2:29pm