DPD has an in-vehicle tracking system that always send their drivers to the wrong locat...
GetHuman-jempclay's problema de servicio al cliente con DPD de enero 2022
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The issue in GetHuman-jempclay's own words
DPD has an in-vehicle tracking system that always send their drivers to the wrong location for my address. None of the drivers seems to have the sense to check the postcode on a sat nav. It usually takes * or * attempts before they contact me and allow me to explain the problem and where I am. This is the *th parcel in * years that they have failed to deliver *st time. I always explain to the driver when they do turn up, that their system is wrong, and I have told helpline operators. They all say they will report the problem, but it never changes. DPD is the carrier of choice for the sender* I would never choose them if I had the option. **Calling their helpline gives me no access to a human to explain, just my options for re-delivery, which do not include picking up from their local store, as it is an expensive mobile that needs to be signed for.**I just want a number so I can speak to someone and get them to drive to the right place.
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DPD
Problema de servicio al cliente
Reported by GetHuman-jempclay
ene. 13º, 2022 - hace 4 meses
I have an issue with DPD too
Fixed
Visto por 16 clientes hasta ahora
Problema similar a 452 otros
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Items needed
Nombre en la cuenta
Dirección de Envio
Dirección de correo electrónico en la cuenta
El número de rastreo
Timeline
GetHuman-jempclay comenzó a trabajar en este problema
ene. 13º 4:26pm
GetHuman-jempclay compartió este problema con amigos en Facebook
ene. 13º 4:27pm
GetHuman-jempclay confirmó que el problema está solucionado. ¡Hurra!
ene. 13º 8:54pm
GetHuman-jempclay confirmó que el problema está solucionado. ¡Hurra!