From:*Tom Wakefield*Dell Preferred Account Number: **********************After receivin...

GetHuman4960919's problema de servicio al cliente con Dell - Tech Support de junio 2020

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Nombre, número de pedido, dirección de facturación, dirección de correo electrónico en la cuenta, número de serie de la máquina y número de producto de la máquina
The issue in GetHuman4960919's own words
From:*Tom Wakefield*Dell Preferred Account Number: **********************After receiving my new Alein m** R* I have been trying to load my older version of MS Office Professional to no success. Will my new computer run older versions of MS Office Professional (eg: ****, or ****, or **** etc.). I have the CDs for these applications and wanted to keep using the **** version I have..**I'm using a new (rather cheap) Chinese external CD*DVD R*W optical DD but it results in asking for the 'key' which I do have, however, the screen presented is a small little square block with no where to type in the key. Perhaps there is an incompatibility issue between my new CD*DVD player and the R*'s screen. Or maybe its my new R* Alein computer...I just don't know. That's why I'm asking for some support. Thanks for any assistance you may give regarding this issue.

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Dell - Tech Support

Problema de servicio al cliente
Reported by GetHuman4960919
jun. 16º, 2020 - hace 2 años
Not resolved
Visto por 27 clientes hasta ahora
Problema similar a 563 otros
0 clientes que siguen esto

Timeline

GetHuman4960919 comenzó a trabajar en este problema
jun. 16º, 2020 10:47pm
GetHuman4960919 indica que el problema aún no se ha solucionado.
jun. 17º, 2020 4:48pm