I can’t get to my email my phone is messed up . My grandson changed my email password...

GetHuman3083747's customer service issue with Experian from June 2019

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The issue in GetHuman3083747's own words
I can’t get to my email my phone is messed up . My grandson changed my email password and my Apple ID . * I call your number and all I get is a gosh darn recording !! All I need to do is take the freeze off of this account so I can get the Internet and use my computer instead of my fucked up phone !!!!! Don’t you have a gosh darn live body the answer the ******* phone anymore ?
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Experian

Customer service issue
Reported by GetHuman3083747
Jun 13th, 2019 - a mon ago
I have an issue with Experian too
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Seen by 2 customers so far
Similar issue to 16684 others
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Timeline
GetHuman3083747 started working on this issue
Jun 13th 11:08pm