I purchased a very heavy storm door last year which is guaranteed service if it needs r...

GetHuman6548021's problema de servicio al cliente con Lowe's de septiembre 2021

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Nombre de cuenta, dirección de entrega, número de teléfono de cuenta, dirección de correo electrónico de cuenta, número de pedido y fecha de pedido
The issue in GetHuman6548021's own words
I purchased a very heavy storm door last year which is guaranteed service if it needs repair. The door only works a couple of weeks. They ordered a new part which has been delivered to the store, however, I can’t get through to anyone to order service to repair the part. The door is going to hurt someone badly, or even kill my * dogs, if not repaired. I tried calling the man that originally installed it, but his voicemail is always full. I go to the store and wait a long time, for nothing. No one there to help me. I was on the phone for * hours today trying to talk to a manager. Every time I was switched to the millworker and door department, it would ring for a long time, then someone would just end the call. A woman at the service desk told me that she would make sure someone called me, no one has! If someone gets hurt or if my dogs get injured or killed, I will file a lawsuit against Lowe’s and the man that originally installed it. The part is in the store, they just need to send somebody out to fix it! I live in Foley, Alabama. My phone number is ************. Do something please!

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Lowe's

Problema de servicio al cliente
Reported by GetHuman6548021
sep. 2º, 2021 - hace 9 meses
Not resolved
Visto por 18 clientes hasta ahora
Problema similar a 1440 otros
0 clientes que siguen esto

Timeline

GetHuman6548021 comenzó a trabajar en este problema
sep. 2º, 2021 7:27pm