My heloc loan was evidently overpaid, but I don’t know how or why there are two payment...

GetHuman-gregcow's problema de servicio al cliente con Regions Bank de mayo 2022

10 vistas | 336 similar | 0 siguiendo
Ayuda con mi problema Regions Bank
First: share to improve GetHuman-gregcow's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gregcow's next move: talk to Regions Bank when they open.
Regions Bank's call center is closed now. We will send GetHuman-gregcow a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-gregcow may need:
Número de tarjeta, nombre en la cuenta, últimos 4 de SSN, dirección en la cuenta y su cumpleaños
The issue in GetHuman-gregcow's own words
My heloc loan was evidently overpaid, but I don’t know how or why there are two payments for $***.**, one showing as paid on ******** and the second one as pending today ********. The HELOC account was showing (and still is showing) a credit balance of $***.**. I transferred that amount to our checking account a few minutes ago, it’s showing up in the checking account, but the HELOC account balance has not been adjusted. *Why are there two payments for $***.**? *I’m very confused.

GetHuman-gregcow did not yet indicate what Regions Bank should do to make this right.

How GetHuman-gregcow fixed the problem

We are waiting for GetHuman-gregcow to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Regions Bank customer problems.
¿Cómo restablezco mi contraseña de banca en línea con Regions Bank?¿Cómo recupero mi cuenta bancaria de Regions?¿Cómo notifico a Regions Bank de un próximo viaje?
Do you have a customer issue as well?
We can help you get Regions Bank's attention and get better help faster. Tap below to get started.
¿Tienes Regions Bank problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gregcow fixes it.
This email address isn't valid

Regions Bank

Problema de servicio al cliente
Reported by GetHuman-gregcow
may. 4º, 2022 - hace 9 meses
Not resolved
Visto por 10 clientes hasta ahora
Problema similar a 336 otros
0 clientes que siguen esto

Timeline

GetHuman-gregcow comenzó a trabajar en este problema
may. 4º, 2022 7:21pm