My heloc loan was evidently overpaid, but I don’t know how or why there are two payment...

GetHuman-gregcow's problema de servicio al cliente con Regions Bank de mayo 2022

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Número de tarjeta, nombre en la cuenta, últimos 4 de SSN, dirección en la cuenta y su cumpleaños
The issue in GetHuman-gregcow's own words
My heloc loan was evidently overpaid, but I don’t know how or why there are two payments for $***.**, one showing as paid on ******** and the second one as pending today ********. The HELOC account was showing (and still is showing) a credit balance of $***.**. I transferred that amount to our checking account a few minutes ago, it’s showing up in the checking account, but the HELOC account balance has not been adjusted. *Why are there two payments for $***.**? *I’m very confused.

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Regions Bank

Problema de servicio al cliente
Reported by GetHuman-gregcow
may. 4º, 2022 - hace 9 meses
Not resolved
Visto por 10 clientes hasta ahora
Problema similar a 336 otros
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GetHuman-gregcow comenzó a trabajar en este problema
may. 4º, 2022 7:21pm