A:Not at this number; hours here are Mon-Fri 8am-5pm EST.The least busy day is Wednesday, and the most busy day is Friday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes and 37 seconds.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
Toll-free · Mon-Fri 8am-5pm EST · For Visa CheckCard Customer Service. Press 1 then * until transferred. · · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 8am-5pm EST · For lost or stolen Regions CheckCard. Press 1 then * until transferred. · · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 8am-5pm EST · For Regions Mortgage Origination Center. Press 2 then 0 · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Regions Bank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Regions Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4, 1
Below are some clips we've found from Regions Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Regions Bank will be closed Monday, January fifteenth in observance of the birthday of Martin Luther King Junior.
Customer service will reopen on Tuesday, January sixteenth at six AM.
Regions branch locations will return to normal business hours on January sixteenth.
Welcome to Regions Greenline. This call may be monitored or recorded and voice may be captured for quality verification, and fraud prevention purposes.
For information on your existing account press one.
For branch and ATM locations, press two.
Report a card lost or stolen, three. For information on new accounts, four."
Excerpt from a call with Regions Bank
Sunday, January 14, 2024 5:11 PM
They may ask you to enter information with the dial pad
"Thank you For calling Regions Green Line.
This call may be monitored or recorded, and your voice may be captured for quality, verification, and fraud prevention purposes.
For personal accounts, press one. For business accounts, press for information on your existing account, press one.
For branch and ATM locate please enter your Social Security number followed by pound."
Excerpt from a call with Regions Bank
Friday, April 18, 2025 9:02 PM
The first phone menu
"Thank you for calling Regions GreenLine.
This call may be monitored or recorded, and your voice may be captured for quality, verification, and fraud prevention purposes.
For personal accounts, press one.
For business accounts, press two."
Excerpt from a call with Regions Bank
Saturday, June 8, 2024 3:12 PM
After you press 4
"Sorry. Let's try again. For personal accounts, press one.
For business accounts, press two."
Excerpt from a call with Regions Bank
Monday, May 6, 2024 4:29 PM
What are the hours and when should I call?
Regions Bank operates the call center for this 800-734-4667 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 996 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Regions Bank at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Regions Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Regions Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Regions Bank is Wednesday.The most busy day to call is Friday, which averages 62% more phone calls by comparison.Again, this is based on a sample of 996 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday, which is 360% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Regions Bank is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Regions Bank staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Calling Regions Bank is fairly straightforward, as the automated system can be a great way to find branches in your area. When I called, I was asked for the purpose of my call and was given several different options. I chose branch information, and I was told that I could select from several different options to find the branch I wanted.
My list of choices included things such as ATM locations only, full branches and branches that had availability on Saturdays. I selected branches that were open on Saturdays, and I was taken to a menu where I could select the city or zip code where I wanted to find a branch.
I chose to use the city setting first and selected Tallahassee, Fla. The system gave me the full hours of its one location in Tallahassee, along with address, days open and available services. The system repeated the information a second time and asked if I wanted to speak to someone at the local branch. I then opted to go back to the previous menu and test another location, this time entering the zip code for Bealeton, Va.
This time, the system told me that no locations were available for the city I had chosen and automatically took me back to the previous menu. With no other need for information, I opted to hang up and end the call.
Overall, I thought this was a very helpful and informative automated system. The system was easy to navigate, and I had no problem getting the information I needed. Once I was connected, the system made sure I had the information and even offered to connect me straight to someone if I needed help over the phone. Based off this interaction, I would definitely use this number if I needed assistance from Regions Bank.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Why Customers Call Regions Bank
If you have time to do a bit of reading before you call Regions Bank, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Regions Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Regions Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Zelle transaction issue: "I was trying to use Zelle and it said my account is closed."
- From a call lasting 15m 50s , Jul 24, 2025 3:02 PM
Information about why customers call Regions Bank is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Regions Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Regions Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Regions Bank agent. This phone number is Regions Bank's best phone number because 846 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-734-4667 include Technical Support, Fraud, Change PIN, Reduce my interest rate, Account info and other customer service issues. Rather than trying to call Regions Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Regions Bank has 8 phone numbers. It's not always clear what is the best way to talk to Regions Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Regions Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Regions Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
