I am signed up to get email notification when my bill is due. I do not receive those no...

GetHuman3070501's customer service issue with Verizon from June 2019

Help with my Verizon issue
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Before contacting them, items GetHuman3070501 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman3070501's own words
I am signed up to get email notification when my bill is due. I do not receive those notifications, but when the bill is a day late I get an email. The email on file is correct. I do not understand why this keeps happening.
GetHuman3070501 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman3070501 fixed the problem
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Verizon

Customer service issue
Reported by GetHuman3070501
Jun 11th, 2019 - a mon ago
I have an issue with Verizon too
Not resolved
Seen by 4 customers so far
Similar issue to 6111 others
0 customers following this
Timeline
GetHuman3070501 started working on this issue
Jun 11th 6:19pm
GetHuman3070501 indicated the issue is not fixed yet.
Jun 12th 3:36pm