I got a new phone downloaded yahoo app on my new phone when I try to sign in I am using...

GetHuman-mrsdivad's customer service issue with Yahoo from April 2019

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The issue in GetHuman-mrsdivad's own words
I got a new phone downloaded yahoo app on my new phone when I try to sign in I am using my recovery email to get an account pin I go to that recovery email I copy & paste the account pin and it keeps saying it is the wrong account pin over & over and it's not it is the pin they sent *The email address I can't get into is Anderson.demetrius**@ yahoo.com and my phone is off so I can't use the text methid to get into my account
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Yahoo

Customer service issue
Reported by GetHuman-mrsdivad
Apr 14th, 2019 - 3 mons ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-mrsdivad started working on this issue
Apr 14th 12:27pm