A:Calling this Go2Bank number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Go2Bank for you.
Q:
Does Go2Bank offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Tuesday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Go2Bank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Go2Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Go2Bank number should go right to a real human being
Below are some clips we've found from Go2Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling GoToBank support.
This is a reminder to keep your phone number up to date to ensure you receive timely notifications, security alerts, and important service updates.
You can review and update your account by logging in to the website go to bank dot com or to our mobile applications.
Thank you for keeping your account secured and connected.
Get quick answers to questions at go to bank dot com slash help center or in the GoToBank mobile app.
Find help with direct deposit, overdraft protection, and more.
To access your account information and to better assist you, please enter your sixteen digit card number or nine digit Social Security number."
Excerpt from a call with Go2Bank
Thursday, July 17, 2025 3:34 AM
The first phone menu
"Thank you for calling GoToBanks support.
Get quick answers to questions, at go to bank dot com slash help center or in the GoToBank mobile app.
Find help with direct deposit, overdraft protection, and more.
To better assist you, please enter your sixteen digit card number, or nine digit Social Security number.
If you need additional help, press five.
To repeat these options, press six.
To report your card lost or stolen, press one.
Victim of ID theft or have provided account details since this is suspect you were a victim of a scam, press two."
Excerpt from a call with Go2Bank
Wednesday, May 22, 2024 6:19 PM
In fact, much of this information on this page is superfluous because this Go2Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Go2Bank operates the call center for this 855-459-1334 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 991 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Go2Bank at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Go2Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Go2Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Go2Bank is Sunday.The most busy day to call is Tuesday, which averages 139% more phone calls by comparison.Again, this is based on a sample of 991 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Sunday, which is 544% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Go2Bank is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Go2Bank staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Go2Bank
If you have time to do a bit of reading before you call Go2Bank, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Go2Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Go2Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Lock account due to fraud: "I want you to lock the account because somebody stole my phone."
- From a call lasting 10m 35s , Jul 24, 2025 12:45 PM
Account access issues: "I've tried to access my account, and it never calls me back."
- From a call lasting 11m 54s , Jul 13, 2025 4:18 PM
Information about why customers call Go2Bank is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Go2Bank provides this option.
Conclusion and closing notes
This is Go2Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Go2Bank agent. This phone number is Go2Bank's best phone number because 390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-459-1334 include Recover Account, Complaint, Account Help, Card Issue, Disputes and other customer service issues. Rather than trying to call Go2Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Go2Bank has 1 phone number. It's not always clear what is the best way to talk to Go2Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Go2Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Go2Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.