Does Better Homes and Garden Magazine offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 17 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Better Homes and Garden Magazine below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Better Homes and Garden Magazine phone number to document the phone system.
Here is how our research team describes the way the Better Homes and Garden Magazine phone system greets you: In order to access your account, I will need your 10-digit account number, or you can say, "I want to order."
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0, then wait on the line until transferred to a representative.
Below are some clips we've found from Better Homes and Garden Magazine's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the Better Homes and Gardens customer service system.
I'll do my best to help you today. And if I can't, I'll transfer you to someone who can.
You will be able to change your address, make a payment, or perform several other transactions in our automated voice system.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine, billing, or renewal statement.
On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters b h g.
On your billing or renewal statement, is the first ten numbers following the letters b h g.
If you need a minute to get your magazine or find the number, just say hang on, and I'll wait for you.
If you can find the number, say, I can't find it.
Please say or key in your account number now."
Excerpt from a call with Better Homes and Garden Magazine
Thursday, February 22, 2024 1:56 PM
What are the hours and when should I call?
Better Homes and Garden Magazine operates the call center for this 800-374-4244 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 611 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Better Homes and Garden Magazine at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Better Homes and Garden Magazine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Better Homes and Garden Magazine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Better Homes and Garden Magazine is Sunday.The most busy day to call is Monday, which averages 376% more phone calls by comparison.Again, this is based on a sample of 611 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
Calling Better Homes and Garden Magazine was effective, although not incredibly informative. When I called, I was told that I could either enter my 10-digit subscription number to get assistance with my account, or I could ask to speak to someone to get assistance with starting a new subscription.
After going through the entirety of the menu, I asked to speak to someone about making a new order. I had to wait about two minutes, but I was quickly able to get connected with a representative, who asked how she could help.
I asked what the cost would be to get a new subscription, and she asked to confirm that I was interested in a subscription to Better Homes and Gardens Magazine. I confirmed that I was, and she told me that the cost for a subscription would be $22 for a one-year subscription. I asked how many issues I would receive at that price, and she told me that a one-year subscription would cover me for 10 physical issues.
I then asked if there were any other subscription options, as I know that sometimes magazines offer discounts if you subscribe for longer than a year. She told me there were not; my only option would be to subscribe for one year at $22. I thanked her for the information and ended the call.
Overall, I was impressed with the speed of service. I had no problems getting through to someone who could help me, and I was easily able to get the information I wanted. The automated system was easy to navigate and didn't set up a chokepoint to keep out people who weren't yet customers. Based on this interaction, if I was truly interested in a subscription to Better Homes and Gardens Magazine, I would absolutely use this number.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call Better Homes and Garden Magazine
If you have time to do a bit of reading before you call Better Homes and Garden Magazine, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Better Homes and Garden Magazine customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Better Homes and Garden Magazine, and their purpose. Are any of these similar to the reason you are trying to call?
Product shipment inquiry: "I'm just calling about a product that was shipped to me."
- From a call lasting 3m 21s , Jul 10, 2025 6:52 PM
Inquiry about advertisement issue: "I'm calling about an advertisement at Walmart for a table set that I ordered and then canceled."
- From a call lasting 26m 57s , Jun 30, 2025 2:34 PM
Missing magazine subscription: "I've never received not one magazine."
- From a call lasting 8m 4s , Jun 6, 2025 7:03 PM
Query about renewal status: "I keep getting renewal notices and I paid for a renewal."
- From a call lasting 4m , May 28, 2025 10:46 PM
Subscription inquiry: "I would like to do the two year full years."
- From a call lasting 16m 28s , May 20, 2025 6:21 PM
Information about why customers call Better Homes and Garden Magazine is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Better Homes and Garden Magazine customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Better Homes and Garden Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Better Homes and Garden Magazine agent. This phone number is Better Homes and Garden Magazine's best phone number because 312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-374-4244 include Account Access, Change Address, Missing Delivery, Cancel Subscription, Refund a Charge and other customer service issues. Rather than trying to call Better Homes and Garden Magazine first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Better Homes and Garden Magazine has 1 phone number. It's not always clear what is the best way to talk to Better Homes and Garden Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Better Homes and Garden Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Better Homes and Garden Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
