Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Better World Books will reply our your email.
As a last, sometimes only, resort- Better World Books customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Better World Books?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Better World Books, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Click the link above to get answers to just about any Better World Books customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Can I get a real live person at this phone number?
Even though this Better World Books number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
Here is how our research team describes the way the Better World Books phone system greets you: For the company directory by last name, press 1. For customer service or recent purchases, press 2. For book drop boxes, press 3. For programs, press 4. For receiving documents, press 5. For human resources, press 6. For the operator, press 0.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:Press 2 at the first menu. Next, press 1 to leave a voicemail.
Conclusion and closing notes
This is Better World Books's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Better World Books agent. This phone number is Better World Books's best phone number because 3,426 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Better World Books customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-894-0242 for, including Returns, Cancel order, Change order, Track order, Complaint and other customer support issues. The Better World Books call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Better World Books has 2 phone numbers. It's not always clear what is the best way to talk to Better World Books representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Better World Books. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Better World Books. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.