A:Not at this number; hours here are Mon-Fri 9am-9pm EST.The least busy day is Thursday, and the most busy day is Monday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
Toll-free · Mon-Sun 8am-1am EST · Press 2. · Order line: 1-800-458-2000. To speak to a Blair representative and place an order, press 1. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Haband below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Haband phone number to document the phone system.
Here is how our research team describes the way the Haband phone system greets you: 1-800-458-6057 to speak to a Blair representative. Stay on the line to speak to a Haband representative.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4 then #
Below are some clips we've found from Haband's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hay Band. The brand you've known and loved for the past century is now available at blair dot com forward slash hay band.
From nine AM to nine PM eastern time, Monday through Friday.
To be connected to Blair customer service, press one.
Thank you for calling Blair. If you are a resident of the state of California, press one."
Excerpt from a call with Haband
Monday, March 18, 2024 5:53 PM
What are the hours and when should I call?
Haband operates the call center for this 800-213-1220 phone number Mon-Fri 9am-9pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 448 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Haband at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Haband phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Haband staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Haband is Thursday.The most busy day to call is Monday, which averages 29% more phone calls by comparison.Again, this is based on a sample of 448 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Haband is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Haband staffs the call center well on Thursday.
This number is no longer an active customer service number. Haband was acquired by the Blair Corporation in 2007, and since then, the Blair brand has absorbed Haband and made it one of its labels. Haband products are still available to purchase through Blair's website, but Haband no longer exists as its own separate entity.
This number is used to direct customers over to the Blair customer service team, which can be reached at 1-800-458-6057. When I dialed this number, I was told that the Haband brand was now available through Blair and that I could switch over to calling Blair if I needed assistance with an order. I was given the phone number twice to confirm I had it, and I was given the option to stay on the line and be switched over to the Blair customer service team if I desired.
A check of this number online links directly to Blair's website for FAQ's about Haband, which reassures customers that they can still order their favorite products from Haband. The Blair number is available from 9 a.m. to 9 p.m five days a week if you do need customer service on a Haband product.
Overall, I was pleased with the setup of this number. Too many times, a company will leave the old number and then offer customers nothing to get them to the new number. This isn't the case here; a customer has everything they need to get assistance and can even do so without leaving their call.
This number isn't useful for anything but getting the number for Blair, but I would use it for that purpose if I needed it.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Why Customers Call Haband
If you have time to do a bit of reading before you call Haband, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Haband customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Haband is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Haband will reply our your email.
As a last, sometimes only, resort- Haband customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Haband's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Haband agent. This phone number is Haband's best phone number because 180 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-213-1220 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Haband first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Haband has 2 phone numbers. It's not always clear what is the best way to talk to Haband representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Haband. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Haband. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
