Hughesnet Phone Number

Calling Hughesnet customer service faster by GetHuman

301-428-5500
Customer service
Current Wait: 10 minutos (10m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Este es el número de teléfono de la sede corporativa de Hughes Network en Germantown, MD. Presione 0 para el operador y luego solicite soporte de Cuenta Ejecutiva. Entonces podrá hablar con un estadounidense que habla un inglés maravilloso.

Reasons customers like you called recently

No WiFi for *-* days need service please call
I would like to add WIFI
The Internet doesn't want to work I reboot it and still having problems. Can't watch an...
You installed the dish right in front of my window. The installer used my ladder and le...
Just had service installed yesterday- no service now!!!!! Would like immediate resoluti...
Just want to update credit cad
I have Hughes Net internet service and it is not working. I can not even use my phone s...
I have no wireless connection on either cell phone or lap top or PC - I have reset mode...
Need to make a payment
i want to cancel hughesnet
I paid to upgrade my parents internet, the tech from Dish came out and put in the equip...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Hughesnet's Phone-Based Customer Care

Hughesnet is a provider of high-speed satellite Internet service. With more than 1.3 million customers, it isn't surprising that Hughesnet customer service gets a lot of calls each and every day.

Why do People Call Hughesnet Customer Support?

People call Hughesnet customer support for a range of reasons, including:

  • Questions about Hughesnet services
  • Starting, modifying or canceling service
  • Technical support
  • Billing questions
  • Scheduling service calls from a technician

Best Practices for Calling Hughesnet Customer Service

There are several things that you can do to ensure that your call to Hughesnet is handled quickly and professionally:

  • Before calling Hughesnet customer service, make sure that you have all relevant documentation handy. This may include order confirmations, invoices, billing statements, credit card statements, product serial numbers and any correspondence between you and Hughesnet regarding your case or situation.
  • Hughesnet has partnered with Sutherland to provide technical support for connected devices. This service requires a separate subscription, so it is important that you understand the distinction between device technical support and Hughesnet customer service.
  • Hughesnet has different numbers for sales and customer support. Make sure you are calling the correct number.
  • Have pen and paper available so that you can take notes during your call.

How do Consumers Feel About Calling Hughesnet Customer Service?

It appears as though consumers are generally satisfied with the level of customer service provided by Hughesnet. There are no consistent patterns of dissatisfaction to be found in reports online or in the media.

What Kind of Issues can Hughesnet Customer Service Representative Resolve?

Hughesnet customer service representatives can resolve many issues, including issues with beginning, changing, or ending service, scheduling technician service calls, providing assistance with returning equipment, troubleshooting, technical support and researching billing inquiries.

What Can't Be Resolved With a Call to Hughesnet Customer Service?

Hughesnet customer service representatives can provide basic troubleshooting services and resolve some technical issues remotely. In some cases, however, they may have to schedule a technician visit to deal with more serious issues.

In situations where third-party equipment does not appear to be compatible with Hughesnet services and equipment, a customer support agent may be able to suggest a work-around, but, in the end, may not be able to resolve the problem completely. In such cases, you may have to replace your equipment with something that is compatible with Hughesnet.

What Should You Do If You Have an Unsuccessful Call with Hughesnet?

If you get off the phone with Hughesnet customer service and feel as though your questions were not answered or issues resolved, don't fret. You may still have options.

  • First, review the notes that you took while speaking to Hughesnet customer service. You may be able to identify an area of miscommunication.
  • Next, call Hughesnet back. Keep in mind that some customer service representatives have more training and experience than others. There is a good chance that the next person you speak to will be in a better position to provide you with assistance.
  • When you place your second call, explain politely that you've called before and describe both your issue and how the first representative was unable to help. Doing this lets the second representative target your area of dissatisfaction and encourages him or her to figure out a different strategy.
  • If a second call doesn't work, try getting in touch with Hughesnet in a different way. You may be able to submit a request online or contact social media specialists through one of the company's social platform accounts.
  • Hughesnet does have an online user community that is frequented by experienced users. Consider posting your issue or question there.
  • If you signed up for Hughesnet through a third-party dealer, you might consider talking to the dealer to see if management can advocate for you.

Customer Number 301-428-5500 - by the Numbers

Número de teléfono para marcar301-428-5500
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasOficinas corporativas
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar2:30 pm
Navega por el laberinto del teléfono a un humanoEste es el número de teléfono de la sede corporativa de Hughes Network en Germantown, MD. Presione 0 para el operador y luego solicite soporte de Cuenta Ejecutiva. Entonces podrá hablar con un estadounidense que habla un inglés maravilloso.
Espera promedio
Espera actual10
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat, web
Calidad de la comunicación73%
Calidad de la ayuda88%
Votos de los clientes2,456
Información actualizada por última vezMon Oct 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Hughesnet's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Hughesnet, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Hughesnet. Este número de teléfono es el mejor número de teléfono de Hughesnet porque 51,780 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 301-428-5500 incluyen Overcharge on Account, Device Support, Setup Payment Arrangement, Lower My Bill, Cancel Service y otros problemas de servicio al cliente. El Hughesnet centro de llamadas al que llama tiene empleados de Missouri y está abierto 24 hours, 7 days según los clientes. En total, Hughesnet tiene 8 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Hughesnet representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Hughesnet - by phone or otherwise

Si bien 301-428-5500 es el mejor número gratuito de Hughesnet, existen 10 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Hughesnet clientes, es llamando a su 888-615-0298 número de teléfono para su nuevos clientes departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 888-615-0298 para nuevos clientes. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Hughesnet, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Hughesnet.

What is GetHuman's Relationship to Hughesnet?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hughesnet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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