Kindle is a group of Amazon products that includes e-readers, tablets, apps and over 6 million e-books. As one of the most popular e-readers in the world, it isn't surprising that Kindle receives a lot of customer service calls each day.
People call Kindle customer support for a range of reasons, including:
Kindle customer service is provided by Amazon. Here are some tips for getting your Kindle questions and issues resolved quickly:
Amazon, and Amazon Kindle, has a reputation for providing quality customer service. While it is true that some people feel that the customer support provided isn't the same as it once was, many people are satisfied with the quality of assistance received.
In general, Amazon Kindle has a reputation of resolving customer issues and answering questions accurately. In addition, customers report that Kindle customer service representatives will attempt to make things right if Amazon Kindle failed in some way. Customers have received credits toward future purchases in these situations.
Kindle customer service representatives can resolve a range of issues over the phone, including researching charges, refunding erroneous purchases, and basic troubleshooting of malfunctioning devices, apps, and e-books.
If you have a Kindle device that isn't working correctly, you may have to mail it to Amazon for a replacement or repair. A customer service representative can provide you with a mailing label, but you will have to mail it yourself.
If you hang up the phone after speaking with Kindle customer service and feel as though your issue was not resolved, don't give up. You still have options.
The first thing you should do is review the notes you took during your conversation. If you don't have any notes, write down or type out what happened. This information can be very useful when you re-contact Amazon Kindle customer service.
Next, check your email for a rating request. You can indicate in the email whether or not your issue was resolved. In some cases, expressing dissatisfaction can result in your case being escalated to a customer service specialist who is better equipped to address your concerns.
If you don't get an email or your case is not escalated automatically, try calling Amazon Kindle back or requesting a callback from Amazon's website. The next customer service representative that you speak to might be more competent than the first.
In the unfortunate case that your second call doesn't go well, consider contacting Amazon another way. Amazon offers live chat and e-mail customer support. Both of these options offer the benefit of a chat transcript of your conversation with a customer service representative. This can be very helpful if you need to escalate your case further.
Amazon Kindle also has an online community forum where you can ask other users for tips and advice. These forums are monitored by Amazon staff as well, so you may be able to resolve your issue quickly by using this resource.
Este es el mejor número de teléfono de Kindle, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Kindle. Este número de teléfono es el mejor número de teléfono de Kindle porque 16,890 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 866-321-8851 incluyen Account Access, Refund a Charge, Device Support, Update Account Info, Download Trouble y otros problemas de servicio al cliente. En lugar de tratar de llamar a Kindle, le recomendamos que nos diga qué problema tiene y luego, posiblemente, contactarlos por teléfono. En total, Kindle tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con Kindle representantes, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Si bien 866-321-8851 es el mejor número gratuito de Kindle, también es la única forma de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Kindle clientes, es contándole a GetHuman sobre su problema anterior y permitiéndonos encontrar a alguien que lo ayude. Además de intentar llamar, lo mejor es comenzar diciéndonos cuál es el problema anterior. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Kindle, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Kindle.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kindle. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.