Kindle Phone Number

Calling Kindle customer service faster by GetHuman

866-321-8851
Customer service
Current Wait: 2 minutos (1m avg)
Hours: 24 hours, 7 days; best time to call: 9am
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Reasons customers like you called recently

amazon should have dealt with me over last ** days, over ** calls, Countless HOURS on h...
amazon has not corrected my issues and still charging my debit card. Refusing to recogn...
I have not received any payment for the ebooks I sold
can't download shared accounts
I have a Kindle reader. I buy books for my eight-year-old granddaughter to read on it...
I just want to know if a Kindle can be used as a tablet without a Prime membership. Th...
I have an account with two books I had publish thru create space that’s now on kindle d...
I bought a book series and now when I try to download it to my Fire HD* tablet, it fail...
I’ve updated & republished my Amazon book many times & created a new book however the o...
Want to buy a Kindle for reading books only for a kid who does too much Internet. Want...
I want to speak to someone who is knowledgeable about kdp publishing. If I publish my e...
Just got new kindle and cannot change from German to english
i keep getting e mails about the paperback Sarah Kline. I follow the prompts and it tak...
I cannot connect to my wifi network that I always use. I'd like to know if you know wh...
I have been derives termed for some reason. When I try to re- register,I am told it wil...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Kindle's Phone-Based Customer Care

Kindle is a group of Amazon products that includes e-readers, tablets, apps and over 6 million e-books. As one of the most popular e-readers in the world, it isn't surprising that Kindle receives a lot of customer service calls each day.

Why Do People Call Kindle Customer Support?

People call Kindle customer support for a range of reasons, including:

  • Technical support with their device, app or e-books
  • Support using the Kindle or Amazon website
  • Requests for repair services under a device's warranty
  • Requests for refunds for non-functional e-books or e-books purchased by accident
  • Questions about device features
  • Requests for help with lost or stolen devices
  • Billing and subscription inquiries

Best Practices for Calling Kindle Customer Service

Kindle customer service is provided by Amazon. Here are some tips for getting your Kindle questions and issues resolved quickly:

  • Amazon Kindle does have a direct number that you can call. If you choose this option, Amazon may send you a verification text that you must acknowledge before your call can go through.
  • You can also receive Kindle customer service by requesting a callback from the Amazon Kindle website. The advantage of requesting a callback is that you won't have to wait on hold to talk to a human.
  • Before calling, make sure you are able to take notes during your conversation with Kindle customer service. Have pen and paper handy.
  • If you are calling for technical support, have your device or computer in front of you so that you can work with the Kindle agent while troubleshooting.
  • Be sure you can quickly provide pertinent information to the Kindle customer support representative during the call. This includes order numbers as well as any previous correspondence or chats that you've had with Amazon Kindle before this call.

How do Consumers Feel About Calling Kindle Customer Service?

Amazon, and Amazon Kindle, has a reputation for providing quality customer service. While it is true that some people feel that the customer support provided isn't the same as it once was, many people are satisfied with the quality of assistance received.

In general, Amazon Kindle has a reputation of resolving customer issues and answering questions accurately. In addition, customers report that Kindle customer service representatives will attempt to make things right if Amazon Kindle failed in some way. Customers have received credits toward future purchases in these situations.

What Kind of Issues can Kindle Customer Service Representative Resolve?

Kindle customer service representatives can resolve a range of issues over the phone, including researching charges, refunding erroneous purchases, and basic troubleshooting of malfunctioning devices, apps, and e-books.

What Can't Be Resolved With a Call to Kindle Customer Service?

If you have a Kindle device that isn't working correctly, you may have to mail it to Amazon for a replacement or repair. A customer service representative can provide you with a mailing label, but you will have to mail it yourself.

What Should You Do If You Have an Unsuccessful Call with Kindle?

If you hang up the phone after speaking with Kindle customer service and feel as though your issue was not resolved, don't give up. You still have options.

The first thing you should do is review the notes you took during your conversation. If you don't have any notes, write down or type out what happened. This information can be very useful when you re-contact Amazon Kindle customer service.

Next, check your email for a rating request. You can indicate in the email whether or not your issue was resolved. In some cases, expressing dissatisfaction can result in your case being escalated to a customer service specialist who is better equipped to address your concerns.

If you don't get an email or your case is not escalated automatically, try calling Amazon Kindle back or requesting a callback from Amazon's website. The next customer service representative that you speak to might be more competent than the first.

In the unfortunate case that your second call doesn't go well, consider contacting Amazon another way. Amazon offers live chat and e-mail customer support. Both of these options offer the benefit of a chat transcript of your conversation with a customer service representative. This can be very helpful if you need to escalate your case further.

Amazon Kindle also has an online community forum where you can ask other users for tips and advice. These forums are monitored by Amazon staff as well, so you may be able to resolve your issue quickly by using this resource.

Customer Number 866-321-8851 - by the Numbers

Número de teléfono para marcar866-321-8851
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar9am
Navega por el laberinto del teléfono a un humanoDirecto al ser humano
Espera promedio
Espera actual
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono
Calidad de la comunicación81%
Calidad de la ayuda91%
Votos de los clientes631
Información actualizada por última vezMon Nov 23 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Kindle's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Kindle, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Kindle. Este número de teléfono es el mejor número de teléfono de Kindle porque 16,890 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 866-321-8851 incluyen Account Access, Refund a Charge, Device Support, Update Account Info, Download Trouble y otros problemas de servicio al cliente. En lugar de tratar de llamar a Kindle, le recomendamos que nos diga qué problema tiene y luego, posiblemente, contactarlos por teléfono. En total, Kindle tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con Kindle representantes, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Kindle - by phone or otherwise

Si bien 866-321-8851 es el mejor número gratuito de Kindle, también es la única forma de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Kindle clientes, es contándole a GetHuman sobre su problema anterior y permitiéndonos encontrar a alguien que lo ayude. Además de intentar llamar, lo mejor es comenzar diciéndonos cuál es el problema anterior. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Kindle, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Kindle.

What is GetHuman's Relationship to Kindle?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kindle. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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