Microsoft - Tech Support Phone Number

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877-696-7786
Customer service
Current Wait: 37 minutos (15m avg)
Hours: Mon-Fri: 9am-5pm PST; best time to call: 9:15am
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Reasons customers like you called recently

set up an install for my subscription with Office ***
my email is *****@***.com Today it was hacked and the person deleted all my files. Ca...
Dell laptop - Microsoft did update and now my computer has been wiped clean of all files
Informed by Microsoft that my msn email account was hacked. Instructed to change my pas...
lost password,transfer email to another device*cannot get my outlook email set on new d...
I need to be able to get Windows XP to communicate with my new router.
Would like to try to buy a new activation key for Windows * Ultimate for a laptop that...
Something is blocking me from*Using an app on my computer.
I have recovered attachment folder but I cannot open the attachments
hi my acer laptop is very slow. even it's new & i purchased it from staples canada mont...
Problem in windows activation
Windows ** update and security instructed me that an update had been installed and that...
It is a hp pavilion laptop and I'm giving it away to a family member and I'm trying to...
CPU is stuck in automatic repair, I have tried all support steps from Yurok and it stil...
Need to recover my Microsoft account
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Our Editor's Notes on Microsoft - Tech Support's Phone-Based Customer Care

Microsoft is a major technology company that sells software, electronics and computers around the world. As one of the largest companies in the world, it isn't surprising that its tech support department gets a lot of calls every day.

Why Do People Call Microsoft Tech Support?

Customers call Microsoft tech support for a range of reasons, including:

  • Help with installing software or setting up equipment or a device
  • Questions about how to operate software or a device
  • Troubleshooting problems with Microsoft products
  • Assistance with renewing software subscriptions
  • Assistance with filing a warranty claim
  • Referrals to authorized technicians and providers of repair services

Best Practices for Calling Microsoft Tech Support

Microsoft prefers it when customers begin their support requests through the Microsoft website. Once on the "Contact Us" page, you will be presented with a menu of products and services.

Click on the icon that represents your product or service category and you'll be offered a dialog box and asked to type in your problem or question. From there, you'll be given some self-help suggestions and the offer of getting in touch with Microsoft via a telephone callback or live chat.

When requesting a callback from Microsoft, be sure that you have information about your product or service handy. This information could include your order number or the serial number for your product. You should also have pen and paper available so that you can take notes during your call. These notes can be helpful if you need to escalate your case.

How Do People Feel About Their Calls to Microsoft Tech Support?

There appears to be a range of opinions on the efficacy of Microsoft tech support. In many cases, it appears as though tech support representatives are pretty good at resolving technical problems and issues. Where they sometimes fall down on the job is dealing with problems with subscriptions, billing and appropriate responses to complex customer problems.

Some customers report that their cases are simply ignored by Microsoft, which can be incredibly frustrating. Third-party consumer advocates have reported that even their efforts have failed when trying to deal with a serious breach of customer service etiquette on the part of Microsoft tech support.

What Kind of Issues Can Microsoft Tech Support Resolve?

Microsoft tech support can assist with most consumer issues, including answering questions about setting up products and services, updating products and services and operating them correctly.

In addition, tech support can run diagnostics on systems and software and let consumers know whether they are going to have to return an item or send to an authorized repair center.

Microsoft customer service can also help with issues regarding the purchase of products and services, including subscriptions to the company's software products.

What Can't Be Resolved by Phone With Microsoft Tech Support?

Some issues may require the physical return of equipment, something that can be arranged over the phone, but it will require the customer to take action either through shipping a machine to the company or bringing it to a retailer or repair center.

In situations where a customer appears to be truly confused about the operation of a product or service, Microsoft tech support may have to instruct a caller to receive personal instruction at a retailer.

What Can I Do If I Am Unhappy With My Call to Microsoft Tech Support?

If you hang up the phone after a Microsoft tech support call and feel like you didn't accomplish what you needed to, don't fret. You still have options.

First, review any notes that you took during your call. If you opted to not take notes, consider writing down what you remember from your conversation with tech support. This information can be useful when getting back in touch.

Next, call Microsoft back. Explain to the tech support representative what happened during your first call and what you'd like as a resolution in this call. This rep may be better trained or have more experience and can actually help you.

If you don't have any luck during a second call, try getting in touch via Microsoft's live chat option or through its social media accounts. The advantage of both these methods is that you'll have a transcript of the communication. If you have to take your complaint up the corporate ladder or to a third-party, this transcript can show what the tech support person did or did not say during your conversation.

Another option is to ask for help on Microsoft's customer forums. In some cases, you may be able to get a resolution to your issue by talking with others who also use the same product or service.

Customer Number 877-696-7786 - by the Numbers

Número de teléfono para marcar877-696-7786
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasSoporte técnico
Horario del centro de llamadasLun-vie: 9 am-5pm PST
El mejor momento para marcar9:15 am
Navega por el laberinto del teléfono a un humanoPresione 0, luego 1, luego 1 y luego presione 0 hasta que se transfiera
Espera promedio
Espera actual37
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web, twitter
Calidad de la comunicación31%
Calidad de la ayuda50%
Votos de los clientes41,522
Información actualizada por última vezSat Apr 17 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Microsoft - Tech Support's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Microsoft - Tech Support, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Microsoft - Tech Support. Este número de teléfono es el mejor número de teléfono de Microsoft - Tech Support porque 198,894 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 877-696-7786 incluyen Recover Account, Technical Support, Update Account Information, Refund or Suspicious Charges, Account issues y otros problemas de servicio al cliente. El Microsoft - Tech Support centro de llamadas al que llama tiene empleados de Phillipines, India y está abierto Mon-Fri: 9am-5pm PST según los clientes. En total, Microsoft - Tech Support tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Microsoft - Tech Support representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Microsoft - Tech Support - by phone or otherwise

Si bien 877-696-7786 es el mejor número gratuito de Microsoft - Tech Support, existen 5 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Microsoft - Tech Support clientes, es llamando a su 800-936-5700 número de teléfono para su Soporte técnico departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-936-5700 para Soporte técnico. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Microsoft - Tech Support, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Microsoft - Tech Support.

What is GetHuman's Relationship to Microsoft - Tech Support?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Microsoft - Tech Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Microsoft - Tech Support Contact Info

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Soporte técnico800-936-5700

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