PayPal Phone Number

Calling PayPal customer service faster by GetHuman

888-221-1161
Customer service
Current Wait: 35 minutos (19m avg)
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 2:45pm
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Reasons customers like you called recently

We ordered and paid for a Childs bumper car with flashing lights at a cost of $**.** on...
limitations have been put onto my account due to fraud suspicion, i have submitted allt...
Not able to change preferred payment on BJs club for payment,only one credit card appears
I can’t log into my account which means I can’t access the help center to speak with so...
I need to cancel a case on paypal
I can’t login to my account and I have other concerns that I can’t describe here please...
I want to pay my PayPal credit off with a different card than the one on file. Having t...
I want to chance a claim
I have been trying to contact PayPal for days I have money that you guys are holding an...
I only wanted * blanket and was charged for * item number was **************** receipt...
Help confirming bank account
Need phone agent help in resolving issues and limitations on account
I have a case open. You sent me an email today saying that the seller will refund...
Want to link bank account. I tried on app but was locked out.
I received a spoof email stating I had purchased an apple iWatch, they provided a recei...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on PayPal's Phone-Based Customer Care

PayPal is an online payment company that operates around the world. It also offers loans, debit cards and credit cards. With over 255 million customers, it isn't surprising that PayPal receives many calls each day.

Why Do People Call PayPal Customer Support?

People call PayPal customer support for a range of reasons, including:

  • Questions about charges and balances
  • Requests for refunds or other compensation
  • Reporting identity theft and fraud
  • Questions about account holds and freezes
  • Reporting account changes
  • Issues with PayPal loans, credit cards and debit cards

Best Practices for Calling PayPal Customer Service

There are several things that you can do to save time and increase your chances of an acceptable resolution when calling PayPal:

  • Make sure that you are calling the correct number. If you are calling about a PayPal-issued debit or credit card, call the number on the back of your card. There are also separate numbers for those calling internationally. If you are in the United States and wish to discuss your issue in Spanish, PayPal provides a separate phone number for you.
  • Call during standard customer service hours of 6 a.m. to 6 p.m. Pacific time. If you are calling about credit or debit card fraud, make sure you are calling the dedicated number for your card so that you can speak to a live person at any time.
  • If possible, log in to your PayPal account, click the link for "Contact Us," and click again on the "Call Us" graphic. This will take you to a page with a number to call and a temporary code. Enter this code when prompted during your call to PayPal for quicker service.
  • Paypal is highly security-conscious. When possible, call PayPal from a phone connected to a number that you have already registered with PayPal. You may need to answer additional questions if you are calling from a number that is not connected to your account.
  • Have the ability to take notes during your call. These notes can be very helpful if you have to escalate your case.

How Do People Feel About Their Calls to PayPal Customer Support?

As is true for most large businesses, there are mixed reports about the efficacy of PayPal phone-based customer service. In many cases, PayPal representatives are able to help with issues such as researching transactions as well as freezing accounts in response to identity theft.

However, other users have complained that PayPal customer service sometimes lacks transparency. People have had accounts frozen or canceled, and their money held for months, without a satisfactory explanation from PayPal.

What Kind of Issues Can PayPal Customer Support Resolve?

PayPal customer service can resolve many issues affecting PayPal accounts, including verifying transactions, reviewing and changing account limits, and addressing identity theft or fraud cases. If you have a loan with PayPal, or use their debit or credit cards, PayPal can also service those accounts via phone-based customer service.

What Can't Be Resolved by Phone With PayPal?

If your PayPal account is connected to a third-party bank account, credit or debit card, you may have to call these other companies if your PayPal account has been compromised and scammers have used PayPal to make charges to your cards or to steal funds from your accounts.

In situations where you are in conflict with a buyer or seller, a PayPal phone representative will be limited in what they can do to mediate the situation. Your request may go to another team within PayPal and, in the end, it is generally best if you are able to resolve the situation on your own or by working with a third-party advocate.

What Can I Do If I Am Unhappy With My Call to PayPal?

If you get off the phone with PayPal and feel that your concerns were not appropriately resolved, don't give up. There are options available to you.

First, if you didn't take notes during your original call, write down or type out what happened. This will be helpful when explaining your situation to another representative.

Next, call back. Some customer service agents are better trained or easier to work with than others. The next person you speak to might be in a better position to help.

You can also try an alternative method of getting in touch with PayPal. These options include email, live chat, social media platforms, PayPal's forums, or filing a claim in their online Resolution Center. All of these options can provide you with a written or printed record of your communications with PayPal, which you can use, if necessary, during the escalation of your case.

If none of these strategies work, you may still be able to file a case with the federal Consumer Financial Protection Bureau's ombudsman office. This is not a quick fix nor does the CFPB advocate for you as an individual. However, the CFPB is a watchdog agency that oversees financial services companies and may be able to provide assistance.

Customer Number 888-221-1161 - by the Numbers

Número de teléfono para marcar888-221-1161
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 5 am-10pm, sábados y domingos 6 am-6pm PST
El mejor momento para marcar2:45 pm
Navega por el laberinto del teléfono a un humanoSi se le solicita un código de acceso único, diga "No tengo uno", luego presione 0 a través de las siguientes 4-5 preguntas / solicitudes para verificar la cuenta. Llegará a un agente en vivo, quien luego le pedirá que verifique la información de la cuenta.
Espera promedio
Espera actual35
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, facebook, correo electrónico, twitter, web
Calidad de la comunicación84%
Calidad de la ayuda59%
Votos de los clientes24,187
Información actualizada por última vezFri Nov 20 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

PayPal's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de PayPal, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente PayPal. Este número de teléfono es el mejor número de teléfono de PayPal porque 528,660 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-221-1161 incluyen Account Access, Refund, Can't Login, Dispute a Charge, Account Restricted y otros problemas de servicio al cliente. El PayPal centro de llamadas al que llama tiene empleados de Arizona, Philippines, Ireland, India y está abierto Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST según los clientes. En total, PayPal tiene 4 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con PayPal representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting PayPal - by phone or otherwise

Si bien 888-221-1161 es el mejor número gratuito de PayPal, existen 9 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros PayPal clientes, es llamando a su 402-935-2050 número de teléfono para su Servicio al cliente internacional departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 402-935-2050 para Servicio al cliente internacional. Si cree que esta información es inexacta o conoce otras formas de comunicarse con PayPal, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for PayPal.

What is GetHuman's Relationship to PayPal?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PayPal. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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