PayPal Phone Number

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Customer service
  • Calls PayPal's Customer Service department
  • The average hold time is 16m
  • The current wait is approximately 21m
  • Hours are 24 hours 7 days
  • The best time to call is 2:45pm
  • Problemas populares para este centro de llamadas: Reembolso, No puedo iniciar sesión, Acceso a la cuenta, Disputa de un cargo y Cuenta restringida.
  • Reach a live PayPal agent: Si se le solicita un código de acceso único, diga "No tengo uno", luego presione 0 a través de las siguientes 4-5 preguntas / solicitudes para verificar la cuenta. Llegará a un agente en vivo, quien luego le pedirá que verifique la información de la cuenta.
  • What you hear when you call: ¿Cuáles son los últimos 4 dígitos de su número de Seguro Social?

Notas del editor sobre el servicio de atención al cliente por teléfono de PayPal

Nov 30, 2023

PayPal is an online payment company that operates around the world. It also offers loans, debit cards and credit cards. With over 255 million customers, it isn't surprising that PayPal receives many calls each day.

Why Do People Call PayPal Customer Support?

People call PayPal customer support for a range of reasons, including:

  • Questions about charges and balances
  • Requests for refunds or other compensation
  • Reporting identity theft and fraud
  • Questions about account holds and freezes
  • Reporting account changes
  • Issues with PayPal loans, credit cards and debit cards

Best Practices for Calling PayPal Customer Service

There are several things that you can do to save time and increase your chances of an acceptable resolution when calling PayPal:

  • Make sure that you are calling the correct number. If you are calling about a PayPal-issued debit or credit card, call the number on the back of your card. There are also separate numbers for those calling internationally. If you are in the United States and wish to discuss your issue in Spanish, PayPal provides a separate phone number for you.
  • Call during standard customer service hours of 6 a.m. to 6 p.m. Pacific time. If you are calling about credit or debit card fraud, make sure you are calling the dedicated number for your card so that you can speak to a live person at any time.
  • If possible, log in to your PayPal account, click the link for "Contact Us," and click again on the "Call Us" graphic. This will take you to a page with a number to call and a temporary code. Enter this code when prompted during your call to PayPal for quicker service.
  • Paypal is highly security-conscious. When possible, call PayPal from a phone connected to a number that you have already registered with PayPal. You may need to answer additional questions if you are calling from a number that is not connected to your account.
  • Have the ability to take notes during your call. These notes can be very helpful if you have to escalate your case.

How Do People Feel About Their Calls to PayPal Customer Support?

As is true for most large businesses, there are mixed reports about the efficacy of PayPal phone-based customer service. In many cases, PayPal representatives are able to help with issues such as researching transactions as well as freezing accounts in response to identity theft.

However, other users have complained that PayPal customer service sometimes lacks transparency. People have had accounts frozen or canceled, and their money held for months, without a satisfactory explanation from PayPal.

What Kind of Issues Can PayPal Customer Support Resolve?

PayPal customer service can resolve many issues affecting PayPal accounts, including verifying transactions, reviewing and changing account limits, and addressing identity theft or fraud cases. If you have a loan with PayPal, or use their debit or credit cards, PayPal can also service those accounts via phone-based customer service.

What Can't Be Resolved by Phone With PayPal?

If your PayPal account is connected to a third-party bank account, credit or debit card, you may have to call these other companies if your PayPal account has been compromised and scammers have used PayPal to make charges to your cards or to steal funds from your accounts.

In situations where you are in conflict with a buyer or seller, a PayPal phone representative will be limited in what they can do to mediate the situation. Your request may go to another team within PayPal and, in the end, it is generally best if you are able to resolve the situation on your own or by working with a third-party advocate.

What Can I Do If I Am Unhappy With My Call to PayPal?

If you get off the phone with PayPal and feel that your concerns were not appropriately resolved, don't give up. There are options available to you.

First, if you didn't take notes during your original call, write down or type out what happened. This will be helpful when explaining your situation to another representative.

Next, call back. Some customer service agents are better trained or easier to work with than others. The next person you speak to might be in a better position to help.

You can also try an alternative method of getting in touch with PayPal. These options include email, live chat, social media platforms, PayPal's forums, or filing a claim in their online Resolution Center. All of these options can provide you with a written or printed record of your communications with PayPal, which you can use, if necessary, during the escalation of your case.

If none of these strategies work, you may still be able to file a case with the federal Consumer Financial Protection Bureau's ombudsman office. This is not a quick fix nor does the CFPB advocate for you as an individual. However, the CFPB is a watchdog agency that oversees financial services companies and may be able to provide assistance.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

I didn't make this purchase. Please cancel it.
Good morning , why was *** euros withdrawn from me ? I also provided evidence for this...
I sent money to myself and I don't know how to retrieve. I need it cancelled
I’ve been double charged and never received dolls. Also was set up with automatic payments!
I can’t login to paypal. When I push the forgot my password button, I receive a messsag...
Got charged for **.** for something I did not order from CEI premiers. What do I have to do?
Unknown charge from nguyenthith on PayPal account. Tried to figure it out but can't fin...
correct payment method to credit card instead of bank account
** ******** ******* ** PayPal * ****** ********* ****** ** ***** * * *******
I want to delete my paypal account.
A family who I help with food and clothing in Colombia account was limited. Paypal call...
I need to know what Gmail and the account* and routing*
The incorrect card was charged for a purchase and I want to change the card that was used.
I opened an account with PayPal sometime back in*Jun*Jul ****. I haven't used it since...
Thank you for providing thened ais amazing service!*My PayPal problem is: Several mont...

PayPal Customer Phone Number 888-221-1161 - Stats

Número de teléfono para marcar888-221-1161
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas 7 días
El mejor momento para marcar2:45 pm
Espera promedio16 minutes
Espera actual21 minutes
Rango (entre números de teléfono)1
Rango (general)1
Communication channelsteléfono, facebook, twitter, web
Calidad de la comunicación81%
Calidad de la ayuda56%
Votos de los clientes24,184
Información actualizada por última vezMon Nov 27 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

PayPal's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de PayPal, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente PayPal. Este número de teléfono es el mejor número de teléfono de PayPal porque 528,660 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-221-1161 incluyen Refund, Can't Login, Account Access, Dispute a Charge, Account Restricted y otros problemas de servicio al cliente. El PayPal centro de llamadas al que llama tiene empleados de Arizona, Philippines, Ireland, India y está abierto 24 hours 7 days según los clientes. En total, PayPal tiene 4 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con PayPal representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

What is GetHuman's Relationship to PayPal?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PayPal. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with PayPal, including their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our PayPal Customer Service page for more information.
PayPal Customer ServicePayPal Call-back Service

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