Apple Phone Number

Call Apple customer service faster with GetHuman

  • Calls Apple's Customer Service department
  • The average hold time is 12m
  • Hours are Mon-Sun 7am-6pm CT
  • The best time to call is 8:15am
  • Temas populares para este centro de llamadas: Reembolsos y devoluciones, Garantía y reparaciones, Acceso a cuenta, Disputa de cargo y Soporte de dispositivo.
  • Reach a live Apple agent: Presione 0, luego presione 6 O BIEN Para obtener asistencia técnica, tenga listo el número de serie. No presione cero, diga "Soporte para iPhone" (o cualquier producto al que llame). El sistema le pedirá el número de serie y lo pondrá en contacto con alguien que pueda ayudarlo.
  • What you hear when you call: Si tiene otro número de teléfono que pueda usar para buscarlo, ingréselo ahora. Si no es así, en pocas palabras, dígame por qué llama.

Notas del editor sobre el servicio de atención al cliente por teléfono de Apple

Dec 1, 2023

Apple is a major technology company that manufactures computers, phones, mobile devices, smart watches and peripherals. In addition, Apple sells streaming services, including music, TV shows and movies. As one of the largest technology companies in the world, Apple receives an enormous number of customer service requests every day.

Why Do People Call Apple Customer Support?

People call Apple customer support for a range of reasons, including:

  • Assistance with buying products and services.
  • Technical support.
  • Assistance with repairs, returns and exchanges.
  • Questions about charges to credit and debit cards.
  • Reporting fraud and identity theft.
  • Questions about operating devices or using services.

Note: Apple provides limited customer support after the purchase of a new computer or other devices. You have the option, however, of purchasing a service plan. If you don't have coverage for technical support, your free technical support options may be limited. In such cases, you can pay for support at a Genius Bar or through an approved Apple service provider.

Best Practices for Calling Apple Customer Service

Apple maintains customer service numbers for each country in which it does business. Before calling, make sure that you have the correct number for your concern and geographical location. You should also have your product serial number available.

While it is possible to call Apple customer support directly, you should be aware that Apple relies on a voice menu to direct you to a customer service representative. It may be possible to reach an agent by hitting "0" repeatedly or simply responding "operator" at each prompt.

Apple generally prefers customers to visit its support website menu. From there, you can indicate the product or service you need help with, answer some questions, and then receive a list of support options, including receiving a callback from an Apple customer support agent.

Before calling, make sure that you have the ability to take notes during your call. Having a written record of the call can be very helpful if you have to escalate your case. You should also have copies of correspondence with Apple, as well as any other documentation critical to your case, such as credit card bills or evidence that an account has been used fraudulently.

How Do People Feel About Their Calls to Apple Customer Support?

Apple has a strong reputation for providing quality customer service, particularly in the area of technical support. Calls are usually answered quickly and you may even be offered a choice of music to listen to if you have to wait to speak to someone. Support specialists are considered to be knowledgeable and are usually able to address concerns.

What Kind of Issues Can Apple Customer Support Resolve?

Apple's customer service team can resolve many issues over the phone, including technical support issues, billing problems and questions about how to operate or use a product properly.

What Can't Be Resolved by Phone With Apple?

While Apple may be able to assist you with performing some troubleshooting and diagnostic tests over the phone, some issues will require working with a technician. In addition, if you purchase products from Apple and have them shipped to you, customer service representatives are limited in their ability to deal with third-party shipping services and problems with receiving your package.

Returns and exchanges will also require you to physically pack an item and arrange for it to be returned to Apple.

What Can I Do If I Am Unhappy With My Call to Apple?

If you are unhappy with your communications with Apple's customer service team, don't fret. You still have options available.

First, if you did not take notes during your conversation with Apple, take a few moments to write down what you remember from the call. This can be helpful when you get back in touch with Apple.

Next, call Apple again or request another callback. You may have more success with the next agent you speak to, as he or she may have more education or training and be better able to resolve your situation.

Another option is to use a different method of getting in touch. Apple offers the option of connecting with an agent via live chat. This method has the advantage of giving you a written record of your conversation.

A third option is to bring a device to an authorized Apple technician or to the Genius Bar at a local Apple Store. You may need to do one of these things anyway if the problem is with a physical product. You will need to make an appointment at a Genius Bar before going to the store.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

bought itunes gift card doesnt work
My iphone six s has a very short battery life. It will only last a few minutes, but whe...
My iPhone *s has a battery that will drain in minutes, but it also will charge up super...
My iPhone *s running iOS ** is draining its battery really fast. But the weird thing is...
My iPhone *s has a battery that drains very very fast, but it also charges really fast...
IPhone battery life is very short, but it also takes a short amount of time to fully charge
Received a Apple Watch * - no instructions, no charging cable.
Apple School Manager for Thedford Public Schools is locked behind an account no one at...
I returned * adapters my email says u got just one. They were in the same bag!
Need to create appt to unlock my iPhone
want to buy new phone
something with the esim and texting
Money was taken out of my bank account and l had deleted my membership. a few...
Just need to talk to someone in billinghh
Just need to talk to someone in billing

Apple Customer Phone Number 800-275-2273 - Stats

Número de teléfono para marcar800-275-2273
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-Dom 7am-6pm CT
El mejor momento para marcar8:15 am
Espera promedio12 minutos
Espera actual24 minutos
Rango (entre números de teléfono)1
Rango (general)1
Canales de comunicaciónteléfono, web, facebook, twitter
Calidad de la comunicación79%
Calidad de la ayuda52%
Votos de los clientes7,153
Información actualizada por última vezTue Nov 28 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Apple's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Apple, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Apple. Este número de teléfono es el mejor número de teléfono de Apple porque 156,552 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-275-2273 incluyen Refunds and Returns, Warranty and Repairs, Account Access, Dispute a Charge, Device Support y otros problemas de servicio al cliente. El Apple centro de llamadas al que llama tiene empleados de Georgia, Ohio, Michigan y está abierto Mon-Sun 7am-6pm CT según los clientes. En total, Apple tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Apple representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

What is GetHuman's Relationship to Apple?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Apple. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Use the GetHuman Phone to:

  • Call Apple customer service free, without using your plan minutes
  • Record and email yourself a transcription of the call (coming soon)
  • Talk to a rep the fastest way possible at 800-275-2273

More Toll-free & Customer Numbers

Servicio al cliente internacional800-692-7753

Beyond the Phone Number

Hay otras formas de ponerse en contacto con Apple, incluido su sitio web/mesa de ayuda y su cuenta de Twitter y a través de Facebook/Messenger. Visite nuestra Apple página de Servicio al Cliente para obtener más información.
Apple Customer ServiceApple Call-back Service

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!