Sling TV Phone Number

Calling Sling TV customer service faster by GetHuman

888-361-7149
Customer service
Current Wait: 38 minutos (15m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
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Reasons customers like you called recently

This is my *rd day of my free trial , so far I’m liking sling, can I still get the free TiVo
unable to sign on to sling. I have not forgotten my info to sign on.
Can I sign up for Sling Having difficult doing it online
Cancel subscription can’t afford it
I had cancelled a stand along channel (Starz) a month ago and was told I would not be...
i just signed up and cannot access CNBC channel I added the news upgrade to my orange s...
Nothing has happened, there just wasn't a more appropriate area to start on. Past Sling...
I bought Sling so I could stream MSNBC and CNN. I am constantly loosing signal or somet...
My service got cut off and I need to get it back on and I need to talk to a live agent...
Can not view channel * ABC*NY
I have a subscription for the sport channels, but I can’t see bein sports in spanish, why?
I want my sling cancel
Quisiera hablar con un representante de Slim TV
Can’t get ACC NETWORK
Why does the program I am watching has to rewind or load about every ** seconds? It st...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Sling TV's Phone-Based Customer Care

Sling TV is an Internet television service that allows users to stream cable television channels without needing to pay for full cable service in their homes or places of business. With 2.59 million subscribers in the U.S., it isn't surprising that Sling TV gets a lot of customer service calls each day.

Why Do People Call Sling TV Customer Support?

People call Sling TV customer support for a range of reasons, including:

  • Starting service
  • Changing or canceling service
  • Asking questions about packages
  • Troubleshooting and technical support
  • Billing issues

Best Practices for Calling Sling TV Customer Service

There are several things you can do to get your Sling TV questions answered and issues resolved in a quick and professional manner:

Make sure you are calling the correct number. Sling TV has a separate number for new customers who are interested in starting service. If you are a current customer, Sling TV asks that you visit its customer support page and answer a few questions online before being provided with Sling TV's customer support number.

Ensure that you are calling during Sling TV's business hours, which are 8:00 AM - 1:00 AM Eastern. Support is available every day of the week.

Make sure you have what you need to complete a successful call. If you are contacting Sling TV about a billing issue, have your account dashboard pulled up online and any needed documentation, such as a credit or debit card statement, handy. If you are calling for tech support, make sure you are near your TV or mobile device so that you can work with the Sling TV support agent to troubleshoot.

Have pen and paper handy so you can take notes during your conversation.

How do Consumers Feel About Calling Sling TV Customer Service?

Unfortunately, there are a lot of complaints about Sling TV's customer service. Much of it, however, seems to focus on the difficulty of ensuring access to specific types of content, such as sporting events. Unfortunately, this may be an industry-wide issue, rather than an indicator of poor customer service on the part of Sling TV.

Currently, Sling TV operates in the United States and Puerto Rico. Some consumers have mentioned that they have had difficulty trying to cancel or adjust service if they have left the U.S.. This is because the website for sling TV seems to not work outside the United States. If you plan to leave the country, and you have a Sling TV subscription, contact Sling TV customer service before your trip or move.

What Kind of Issues can a Sling TV Customer Service Representative Resolve?

A Sling TV customer service representative can resolve many issues, including billing disputes, starting an account, changing or canceling an account, as well as technical issues with the sling mobile app, streaming service or devices.

What Can't Be Resolved With a Call to Sling TV Customer Service?

Because of the nature of the Sling TV product, there are specific concerns that cannot be resolved by a customer service agent. These include:

Access to certain types of content. Sports teams, movie studios, television studios and other content creators ultimately decide how their content is disseminated to the public. This may mean that some areas will not have access to certain shows and events or will have to pay a premium to view this content. This is out of Sling TV's control.

Sling TV streams over your Internet connection. While a sling TV customer service representative can work with you to determine the source of a problem with consistent streaming, you'll have to work with your Internet provider if the issue is with your home or business connectivity.

Similarly, if you are streaming Sling TV over a malfunctioning or incompatible device, you'll have to buy a new device or get an existing one repaired.

What Should You Do If You Have an Unsuccessful Call with Sling TV?

If you get off the phone with Sling TV customer support and feel as though your questions were not answered or your issues are not resolved, don't fret. You still have options.

The first thing you should do is review the notes you took during your original call. If you did not take notes, jot down what you remember from the conversation. This information can be useful as you pursue your case with Sling TV.

Next, call back. Some customer service representatives have more experience and are better trained than others. You may be lucky and the next person who answers your call might be able to better understand your situation and provide you with a resolution.

If a second call doesn't work, try a different contact method. Sling TV does provide a live chat option, as well as the ability to get in touch via social media. The advantage of both these options is that you will have a transcript of your conversation, which can be very useful if you have to escalate your case.

Customer Number 888-361-7149 - by the Numbers

Número de teléfono para marcar888-361-7149
Devolución de llamada disponibleNO
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar9:15 am
Navega por el laberinto del teléfono a un humanoSigue presionando 0
Espera promedio
Espera actual38
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat, twitter, web
Calidad de la comunicación45%
Calidad de la ayuda77%
Votos de los clientes48,757
Información actualizada por última vezSat Nov 28 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Sling TV's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Sling TV, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Sling TV. Este número de teléfono es el mejor número de teléfono de Sling TV porque 362,346 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-361-7149 incluyen Cancel or Change Account, Account Access, Refund a Charge, Add a Channel, Streaming or Download Trouble y otros problemas de servicio al cliente. El Sling TV centro de llamadas al que llama tiene empleados de Ohio, New York, Oklahoma y está abierto 24 hours, 7 days según los clientes. En total, Sling TV tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con Sling TV representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Sling TV - by phone or otherwise

Si bien 888-361-7149 es el mejor número gratuito de Sling TV, existen 4 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Sling TV clientes, es contándole a GetHuman sobre su problema anterior y permitiéndonos encontrar a alguien que lo ayude. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de http://help.sling.com/ por Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Sling TV, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Sling TV.

What is GetHuman's Relationship to Sling TV?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sling TV. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Capital One Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Capital One. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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