SafeLink Número de teléfono

Llamar a SafeLink servicio al cliente más rápido por GetHuman

800-378-1684
Servicio al cliente
Espera actual:25 minutos (20 m promedio)
Horas: Mon-Sat 8am-10pm, Sun 8am-7pm EST; mejor momento para llamar: 8:05am
Obtener ayuda dirigida:Cuéntanos el problema para que te lleves a la representante correcta, ofrece sugerencias, recordatorios y seguimiento relevantes.
Lost or Broken PhoneCheck Application StatusDevice SupportActivate AccountSoporte técnicoUn problema diferente
Llegar a una persona en vivo más rápido:Presiona 1, luego sigue presionando 0 hasta que te transfieran
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Razones por las que clientes como usted han llamado recientemente

I need to return my new phone because there is no carrier for this phone in my area.
2d ago
Got a replacement phone and it's slow getting on internet and battery won't stay charge...
2d ago
how do I retrieve contacts from phone they got deleted.
2d ago
I was to get a replacement phone through ups. It was stolen off front porch. I called u...
2d ago
lost phone. told I could not purchase phone and my account was ccancelled. why. am ill...
2d ago
I never received my package from you guys
3d ago
Phone not working and a replacement
3d ago
My phone is totally not working keep getting a message when attempting to make a call s...
3d ago
can you send me an application
3d ago
cant call out on my phone and cant text says I have no service so can you please fix th...
3d ago
I called yesterday to get a new phone and know my phone has no service cant even send a...
3d ago
I need a replacement phone because I have lost my old one and would like to change my...
5d ago
My phone tore up and I put my son in another phone and now it quit working I have no mo...
5d ago
Need new phone *Can I get one free of charge?
6d ago
My phone got wet and doesn't work at ALL. Can i get a free phone replacement?
6d ago
See more recent reasons for callingAyudame con mi problema
How to call {{company.name}}

Our Editor's Notes on SafeLink's Phone-Based Customer Care

SafeLink, also known as SafeLink Wireless, is a mobile phone service and a subsidiary of TracFone. Unlike some of TracFone's other companies, Safelink Wireless is a provider of Lifeline Support Services, a government program that provides free and low-cost telecommunications and Internet service to low-income households.

Why do People Call SafeLink Customer Service?

People call SafeLink customer support for a range of reasons, including:

  • Checking eligibility for service
  • Enrolling in the program
  • Technical support
  • Changing service plans
  • Ending service

When Can I Call SafeLink Customer Support?

If you want to enroll in SafeLink or have questions about your plan, including the need to make plan changes, call SafeLink Monday through Saturday, 8:00 am to 10:00 pm Eastern time. Sunday hours are 8:00 am through 7 pm Eastern time.

SafeLink offers technical support seven days a week from 8:00 am to 12:00 am Eastern standard time.

Tips for Calling SafeLink Customer Support

There are several things you can do to make your call to SafeLink more successful:

  • Be sure to call the correct department. SafeLink technical support has a dedicated number, as does the enrollment and plan change department.
  • If you are already a SafeLink customer, the company asks that you have your serial number or Safelink Wireless phone number handy so that the customer service representative who takes your call can look up your account.
  • Have a pen and paper handy so that you can take notes during your call. You may need this information if you have to get back in touch with SafeLink regarding your concern.

How do Customers Feel About Their Calls to SafeLink Customer Support?

As is true with many companies, there seems to be a range of customer opinions regarding the quality of phone-based customer service provided by SafeLink. Some customers appear to be satisfied by the solutions and technical support offered by SafeLink while others have complaints.

The most common complaint is that representatives are often poorly trained and unable to respond to unique issues. Some claim that the agents are speaking from a script and seem unable or unwilling to address customer concerns.

Another concern is the transferability of SafeLink service to unlocked phones. Some customers experience frustration with technical support's inability to assist when the customer has difficulty getting their service to work with a device that they already own or have recently purchased.

One issue that is unique to SafeLink and other providers of LifeLine phone service is that people must qualify for the program. This means that an applicant must provide SafeLink with proof of eligibility, such as a copy of a benefits card, to SafeLink before receiving a phone or switching on service. In addition, SafeLink customers must recertify periodically to retain their LifeLine benefits.

Unfortunately, some customers complain that SafeLink doesn't process their documentation for enrollment in a careful or timely manner. This can cause delays in qualifying for service or getting one's enrollment recertified.

What Kind of Issues Can SafeLink Customer Service Resolve?

SafeLink technical support and customer service can resolve many issues that mobile phone customers encounter. Representatives can qualify and enroll you for the service, help you understand the plans available to you, and assist with any questions that you may have.

If you are having problems with your phone, SafeLink technical support can assist with diagnostics and direct you on getting your phone repaired or replaced. Should your phone repair or replacement, you will need to send or take your phone to a SafeLink center.

What Can I do If I am Unhappy With my Call to SafeLink?

If you call SafeLink technical support or customer service and you can't get your issue resolved, don't give up. There are several things that you can do to resolve your situation.

First, though, it is a good idea to write down what happened during your original call. Next, describe what you are calling SafeLink about and how you would like your case to be resolved. Having this information in front of you when you call back can be helpful in keeping your conversation on point.

Next, call back: Explain to the representative that you've called before and what happened on that call. Refer to your notes and describe your situation and what you'd like to happen. Keep in mind that representatives have different levels of experience and training. The next representative you speak to may be able to provide a resolution simply because he or she has a better understanding of how SmartLink and its phones operate.

Another option is to engage in live chat over the SmartLink website. Initially, your request will be responded to by a bot. The bot can provide simple answers to your questions, but can also direct you to a live agent. One advantage to live chat is that

Finally, if you find that neither live chat nor phone support has resolved your problem, you can send a letter via postal mail to the company's Oregon office.

Número de cliente 800-378-1684: según los números

Número de teléfono para marcar
800-378-1684
Call-back disponible
YES
Llamada recogido por una persona real
YES
Departamento al que llamas
Customer Service
Call center horas
Mon-Sat 8am-10pm, Sun 8am-7pm EST
La mejor hora para marcar
8:05am
Navega por el laberinto del teléfono a un humano
Press 1, then keep pressing 0 until you are transferred
Espera promedio
20
Espera actual
25
Clasificación (entre los números de teléfono)
1
Rango (general)
1
Métodos alternativos
phone or chat or web or email
Calidad de comunicación
67%
Calidad de ayuda
46%
Votos de los clientes
64,731
Última información actualizada
Fri Mar 27 2020 08:00:00 GMT+0000 (UTC)

SafeLink es el mejor número de teléfono gratuito para 800 clientes

Este es el mejor número de teléfono de SafeLink, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para dirigirse directamente a un agente SafeLink. Este número de teléfono es el mejor número de teléfono de SafeLink porque 338,994 clientes como usted usaron esta información de contacto en los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde llamadas a 800-378-1684 incluyen Lost or Broken Phone, Check Application Status, Device Support, Activate Account, Technical Support y otros problemas de servicio al cliente. El SafeLink call center al que llama tiene empleados de California, Georgia, India y ​​está abierto Mon-Sat 8am-10pm, Sun 8am-7pm EST según los clientes. En total, SafeLink tiene 4 números de teléfono. No siempre está claro cuál es la mejor forma de hablar con SafeLink representantes, así que comenzamos a compilar esta información creada a partir de las sugerencias de la comunidad de clientes. Por favor, sigue compartiendo tus experiencias para que podamos continuar mejorando este recurso gratuito.

Contactando a SafeLink - por teléfono o de otra manera

Si bien 800-378-1684 es el mejor número gratuito de SafeLink, hay 7 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, de acuerdo con otros SafeLink clientes, es llamando a su 800-867-7183 número de teléfono para su Troubleshooting departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-867-7183 para Troubleshooting. Si cree que esta información es inexacta o conoce otras formas de comunicarse con SafeLink, infórmenos para que podamos compartirla con otros clientes. Y puede hacer clic aquí si quiere comparar toda la información de contacto que hemos reunido para SafeLink.

¿Cuál es la relación de GetHuman con SafeLink?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SafeLink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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