A:Say "Operator" at each prompt, ignoring messages.Our free phone can also navigate phone menus to get a live human at T. Rowe Price for you.
Q:
Does T. Rowe Price offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Must enter your social security #, then must enter your PIN. · If you would like to work with your existing account, press 1. To open a new account, transfer an account, or discuss additional investment options, press 2.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for T. Rowe Price below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this T. Rowe Price phone number to document the phone system.
Here is how our research team describes the way the T. Rowe Price phone system greets you: After the beep, please say or enter your full 9-digit social security number.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Operator" at each prompt, ignoring messages.
Below are some clips we've found from T. Rowe Price's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"I did not get that.
I heard zero digits instead of nine. After the beep, can you tell me again?
I did not get that. After the beep, would you please repeat?
Or if you prefer, use your telephone keypad to enter your SSN."
Excerpt from a call with T. Rowe Price
Sunday, September 29, 2024 6:46 AM
They may ask you to say or enter information
"Welcome.
To the g Rooteropra price plan account line. Please note that all calls are recorded and may be monitored, including by your plan sponsor.
Get started.
I'll wait to check you in. After the beep, please say or enter your full nine digit Social Security number."
Excerpt from a call with T. Rowe Price
Monday, July 7, 2025 2:51 PM
What are the hours and when should I call?
T. Rowe Price operates the call center for this 800-922-9945 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 454 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with T. Rowe Price at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this T. Rowe Price phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like T. Rowe Price staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call T. Rowe Price is Saturday.The most busy day to call is Monday, which averages 361% more phone calls by comparison.Again, this is based on a sample of 454 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
Click the link above to get answers to just about any T. Rowe Price customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to T. Rowe Price, and their purpose. Are any of these similar to the reason you are trying to call?
Tracking number request: "I'm trying to get a tracking number to a check that was coming to me from you guys."
- From a call lasting 5m 1s , May 1, 2025 5:26 PM
Unlock account assistance: "I was calling because I sent in some paperwork on Saturday to unlock my account."
- From a call lasting 6m 5s , Mar 24, 2025 6:03 PM
Loan payoff inquiry: "I wonder if I pay that loan out I'd have to wait thirty days."
- From a call lasting 7m 34s , Feb 14, 2025 9:01 PM
Withdrawal inquiry: "Who can I talk to regarding how can I withdraw money from our four zero one k?"
- From a call lasting 16m 31s , Jan 7, 2025 10:52 PM
Information about why customers call T. Rowe Price is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- T. Rowe Price customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is T. Rowe Price's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a T. Rowe Price agent. This phone number is T. Rowe Price's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-922-9945 include Get financial advice and other customer service issues. Rather than trying to call T. Rowe Price first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, T. Rowe Price has 2 phone numbers. It's not always clear what is the best way to talk to T. Rowe Price representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for T. Rowe Price. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like T. Rowe Price. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.